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Tavor Perry, a well-established jewelry brand, is seeking an organized E-commerce Operations VA to manage daily online store activities across Shopify, Amazon, and Nordstrom Marketplace, including order processing, listings, and image prep.
You will collaborate with a small team, perform light code edits (HTML/CSS or Liquid), and ensure accurate stock, promo codes, and site health. Photoshop proficiency is a must.
Job Summary:
We’re a well-established jewelry brand, and we’re currently interviewing for a highly organized E-commerce Operations VA to keep our online store and marketplace channels running smoothly every day. The work covers order processing, website maintenance, product listings on Amazon and Nordstrom Marketplace, social shop management, and product preparation for our website customizer. We’re keen on someone meticulous and comfortable with tech, equally at ease processing orders, making light code updates, and working in Photoshop.
Key Responsibilities:
Process Shopify and Nordstrom Marketplace orders, create airway bills (AWBs), and keep stock levels accurate
Handle customer inquiries with friendly, timely support
Check the website regularly so everything works properly, and keep the homepage current
Manage promo codes across the site, including abandoned cart flows and product page promo code updates
Rearrange collections and help upload new products to the online store
Add and maintain product listings on Amazon and Nordstrom Marketplace, covering descriptions, inventory shipments, and resolution of listing flags or documentation issues
Update shop links, images, and product mapping across Meta Commerce Manager, the Shopify Shop App, and TikTok Shop
Prepare product images in Photoshop for our website customizer and code new customizer products with our developer
Mandatory Skills:
Solid hands-on experience managing a Shopify store (orders, products, site content)
Experience with Amazon Seller Central, including listings, inventory, and issue resolution
Comfortable making light code edits to product pages and templates (HTML/CSS or Shopify Liquid)
Working proficiency in Photoshop for product image preparation
Experience processing e-commerce orders and creating shipping labels or airway bills
Sharp, consistent, and self-reliant
Strong communication skills for customer support and team coordination
Preferred Skills:
Experience with Nordstrom Marketplace or other retail marketplace platforms
Familiarity with Meta Commerce Manager, TikTok Shop, and the Shopify Shop App
Experience creating or managing GS1 barcodes
Familiarity with QuickBooks
Experience coordinating with web developers on site features or fixes
Background in fashion, jewelry, or accessories e-commerce
Why Join Us:
This is a stable, long-term role at the center of an established brand’s daily operations, with a thorough handover and detailed video training guides to set you up well. You’ll take real ownership of our online channels and work directly with a small, supportive team that values reliability and treats its people well.