Online Store Manager

VA Masters; Iloilo; Remote; PHP 167,000 - 312,000; Part time

Benefits offered by this job

Flexible schedule

Job summary

vamasters, Inc. is seeking a meticulous E-commerce Operations VA to maintain our online store and marketplace channels.

You will handle order processing, listings on Shopify and Amazon, and product prep for customizer projects, while ensuring stock accuracy and smooth daily operations. The ideal candidate is tech-savvy, comfortable with light code edits (HTML/CSS or Liquid), and proficient in Photoshop for image preparation.

Qualifications

• Solid hands-on experience managing a Shopify store (orders, products, site content)
• Experience with Amazon Seller Central, including listings, inventory, and issue resolution
• Comfortable making light code edits to product pages and templates (HTML/CSS or Shopify Liquid)
• Working proficiency in Photoshop for product image preparation
• Experience processing e-commerce orders and generating shipping labels or airway bills
• Focused, rigorous, and effective when left to run with the work
• Strong communication skills for customer support and team coordination

Responsibilities

• Process Shopify and Nordstrom Marketplace orders, generate airway bills (AWBs), and keep stock levels accurate
• Answer customer inquiries and provide friendly, timely support
• Monitor the website to make sure everything works properly and keep the homepage updated
• Manage promo codes across the site, including abandoned cart flows and product page promo code updates
• Re-arrange collections and support new product uploads to the online store
• Add and maintain product listings on Amazon and Nordstrom Marketplace, including descriptions, inventory shipments, and resolving listing flags or documentation issues
• Update shop links, images, and product mapping across Meta Commerce Manager, the Shopify Shop App, and TikTok Shop
• Prepare product images in Photoshop for our website customizer and code new customizer products in coordination with our developer

Skills

Shopify management

Amazon Seller Central

HTML/CSS/Shopify Liquid

Photoshop

Order processing

Customer support

Communication

Tools

Shopify

Amazon Seller Central

Meta Commerce Manager

TikTok Shop

Shopify Shop App

Job description

Job Summary:

At our well-established jewelry brand, a highly organized E-commerce Operations VA will keep our online store and marketplace channels running smoothly every day. The role spans order processing, website maintenance, product listings on Amazon and Nordstrom Marketplace, social shop management, and product preparation for our website customizer. A meticulous, tech-comfortable person who is equally at home processing orders, making light code updates, and working in Photoshop is the ideal fit.

Key Responsibilities:

• Process Shopify and Nordstrom Marketplace orders, generate airway bills (AWBs), and keep stock levels accurate
• Answer customer inquiries and provide friendly, timely support
• Monitor the website to make sure everything works properly and keep the homepage updated
• Manage promo codes across the site, including abandoned cart flows and product page promo code updates
• Re-arrange collections and support new product uploads to the online store
• Add and maintain product listings on Amazon and Nordstrom Marketplace, including descriptions, inventory shipments, and resolving listing flags or documentation issues
• Update shop links, images, and product mapping across Meta Commerce Manager, the Shopify Shop App, and TikTok Shop
• Prepare product images in Photoshop for our website customizer and code new customizer products in coordination with our developer

Mandatory Skills:

• Solid hands-on experience managing a Shopify store (orders, products, site content)
• Experience with Amazon Seller Central, including listings, inventory, and issue resolution
• Comfortable making light code edits to product pages and templates (HTML/CSS or Shopify Liquid)
• Working proficiency in Photoshop for product image preparation
• Experience processing e-commerce orders and generating shipping labels or airway bills
• Focused, rigorous, and effective when left to run with the work
• Strong communication skills for customer support and team coordination

Preferred Skills:

• Experience with other retail marketplace platforms
• Familiarity with Meta Commerce Manager, TikTok Shop, and the Shopify Shop App
• Experience creating or managing GS1 barcodes
• Familiarity with QuickBooks
• Experience coordinating with web developers on site features or fixes
• Background in fashion, jewelry, or accessories e-commerce

Why Join Us:

Take on a stable, long-term role at the heart of an established brand's daily operations, with a thorough handover and detailed video training guides to set you up for success. You'll take real ownership of our online channels and work directly with a small, supportive team that values reliability and treats its people well.