E-commerce Virtual Assistant

Tavor Perry; Maasin; Remote; PHP 165,000 - 331,000; Full time

Job summary

Tavor Perry is seeking an organized E-commerce Operations VA to manage daily online store activities. The role covers order processing, product listings on Shopify, and marketplace support for Amazon Seller Central and Nordstrom Marketplace, with light code updates and Photoshop prep.

You will coordinate with a small team, ensure accurate stock, manage promo codes, update collections, and prepare images for the customizer. This role supports a jewelry brand in a remote, collaborative environment.

Qualifications

• Solid hands-on experience managing a Shopify store including orders and product content.
• Experience with Amazon Seller Central, including listings and inventory.
• Ability to make light HTML/CSS or Shopify Liquid edits.
• Proficient in Photoshop for product image preparation.
• Experience processing e-commerce orders and generating shipping labels.
• Reliable, thorough, and able to work with minimal supervision.
• Strong written and verbal communication for customer support.

Responsibilities

• Process Shopify and Nordstrom Marketplace orders, generate airway bills (AWBs), and keep stock levels accurate
• Answer customer inquiries and provide friendly, timely support
• Monitor the website to make sure everything works properly, and keep the homepage updated
• Manage promo codes across the site, including abandoned cart flows and product page promo code updates
• Rearrange collections and support new product uploads to the online store
• Add and maintain product listings on Amazon and Nordstrom Marketplace, including descriptions, inventory shipments, and resolving listing flags or documentation issues
• Update shop links, images, and product mapping across Meta Commerce Manager, the Shopify Shop App, and TikTok Shop
• Prepare product images in Photoshop for our website customizer, and code new customizer products in coordination with our developer

Skills

Shopify store management

Amazon Seller Central experience

HTML/CSS or Shopify Liquid edits

Photoshop image preparation

Order processing & shipping labels

Customer support communication

Tools

Shopify

Amazon Seller Central

Photoshop

Job description

Job Summary:

Our well-established jewelry brand is seeking a highly organized E-commerce Operations VA to keep our online store and marketplace channels running smoothly every day. The role spans order processing, website maintenance, product listings on Amazon and Nordstrom Marketplace, social shop management, and product preparation for our website customizer. A meticulous, tech-comfortable person who is equally at home processing orders, making light code updates, and working in Photoshop is the ideal fit.

Key Responsibilities:

• Process Shopify and Nordstrom Marketplace orders, generate airway bills (AWBs), and keep stock levels accurate
• Answer customer inquiries and provide friendly, timely support
• Monitor the website to make sure everything works properly, and keep the homepage updated
• Manage promo codes across the site, including abandoned cart flows and product page promo code updates
• Rearrange collections and support new product uploads to the online store
• Add and maintain product listings on Amazon and Nordstrom Marketplace, including descriptions, inventory shipments, and resolving listing flags or documentation issues
• Update shop links, images, and product mapping across Meta Commerce Manager, the Shopify Shop App, and TikTok Shop
• Prepare product images in Photoshop for our website customizer, and code new customizer products in coordination with our developer

Mandatory Skills:

• Solid hands-on experience managing a Shopify store (orders, products, site content)
• Experience with Amazon Seller Central, including listings, inventory, and issue resolution
• Comfort making light code edits to product pages and templates (HTML/CSS or Shopify Liquid)
• Working proficiency in Photoshop for product image preparation
• Experience processing e-commerce orders and generating shipping labels or airway bills
• Composed, thorough, and dependable without needing close direction
• Strong communication skills for customer support and team coordination

Preferred Skills:

• Experience with other retail marketplace platforms
• Familiarity with Meta Commerce Manager, TikTok Shop, and the Shopify Shop App
• Experience creating or managing GS1 barcodes
• Familiarity with QuickBooks
• Experience coordinating with web developers on site features or fixes
• Background in fashion or  jewelry or  accessories e‑ plaint

Why Join Us:

Take a stable, long-term role at the heart of an established brand's daily operations, backed by a thorough handover and detailed video training guides. You will take real ownership of our online channels and work directly with a small, supportive team that values reliability and treats its people well.