Online Sales & Chat Specialist
RTPE Digital Inc
14 days+
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Benefits offered by this job
Job summary
A leading e-commerce company in Makati is seeking a Sales Associate responsible for engaging with customers, providing excellent service, and assisting in sales growth. Candidates should have at least 1 year of experience in online selling or customer service and possess strong communication skills in English and Filipino. This role offers opportunities for professional development and government-mandated benefits.
Qualifications
- At least 1 year of experience in online/chat-based selling or customer service.
- Experience handling product inquiries via social media and website chat is an advantage.
Responsibilities
- Engaging with prospective customers to provide service and product guidance.
- Assisting buyers in navigating their shopping experience and order processing.
- Contributing to sales growth through upselling and cross-selling.
Skills
Excellent written communication skills in English and Filipino
Strong sales and negotiation skills
Ability to handle multiple customer chats at once
Proficient in chat tools and CRM systems
Understanding of upselling and cross-selling strategies
Attention to detail
Basic analytical skills for sales data
Ability to work under pressure
Customer-focused attitude
Proficient in Microsoft Office and Google Sheets
Education
Graduate of any 4-year course in Business, Marketing, or related field
Senior High School graduate with strong sales experience
Job description
A leading e-commerce company in Makati is seeking a Sales Associate responsible for engaging with customers, providing excellent service, and assisting in sales growth. Candidates should have at least 1 year of experience in online selling or customer service and possess strong communication skills in English and Filipino. This role offers opportunities for professional development and government-mandated benefits.
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