Online Sales Associate - Customer Care & E-commerce

Lifestyle Enterprises Corporation; Parañaque; On-site; PHP 279,000 - 390,600; Full time

Benefits offered by this job

Commission

Annual Appraisal

Employee of the Month Award

Incentives

HMO

Employee Discount

Job summary

A leading retail company in the Philippines is looking for a qualified candidate to manage customer interactions, process sales, and support marketing efforts. The role requires strong communication skills and familiarity with CRM software. Responsibilities include responding to inquiries, managing orders, and preparing sales reports. The ideal candidate will possess sales acumen, attention to detail, and organizational skills. Competitive benefits include commissions, professional development opportunities, and government mandated benefits.

Qualifications

• Excellent written and verbal communication skills.
• Familiarity with e-commerce platforms.
• Ability to sell and meet targets.

Responsibilities

• Respond to inquiries and manage complaints via live chat, email, or phone.
• Process sales, track orders, handle returns, and coordinate logistics.
• Prepare sales reports and communicate customer feedback.

Skills

Customer Relationship Management

Communication Skills

Sales Acumen

Attention to Detail

Organizational Skills

Technical Skills

Problem-solving

Tools

CRM software

MS Office

Job description

A leading retail company in the Philippines is looking for a qualified candidate to manage customer interactions, process sales, and support marketing efforts. The role requires strong communication skills and familiarity with CRM software. Responsibilities include responding to inquiries, managing orders, and preparing sales reports. The ideal candidate will possess sales acumen, attention to detail, and organizational skills. Competitive benefits include commissions, professional development opportunities, and government mandated benefits.