Online Sales & Customer Care Specialist

Powerstart Marketing; Pampanga; On-site; PHP 201,000 - 312,000; Full time

Job summary

A dynamic marketing firm in Pampanga is seeking a Customer Service & Sales Associate to manage online inquiries and calls. Responsibilities include assisting customers, converting inquiries into sales, and maintaining organized communication records. Ideal candidates will possess strong communication skills, be customer-focused, and willing to learn. Experience in customer service or sales is a plus. Expect a fast-paced environment with daily sales targets to meet.

Qualifications

• Experience in customer service or online selling is an advantage.
• Willing to learn and undergo training if no experience.
• Honest, responsible, and hardworking.

Responsibilities

• Respond promptly to customer inquiries via social media and phone.
• Assist customers in choosing the right products.
• Prepare quotations and guide customers through the buying process.
• Follow up inquiries and convert leads into sales.
• Maintain organized chat responses and conversation history.

Skills

Strong communication skills

Fast responder

Customer-focused

Multitasking ability

Education

At least High School or Senior High graduate

Job description

A dynamic marketing firm in Pampanga is seeking a Customer Service & Sales Associate to manage online inquiries and calls. Responsibilities include assisting customers, converting inquiries into sales, and maintaining organized communication records. Ideal candidates will possess strong communication skills, be customer-focused, and willing to learn. Experience in customer service or sales is a plus. Expect a fast-paced environment with daily sales targets to meet.