Online & Phone Banking CSR — Paid Training & Benefits

Siegen HR Solutions; Manila; On-site; PHP 178,560 - 301,320; Full time

Benefits offered by this job

Healthcare Benefits (Medical and Life Insurance)

Monthly performance bonuses/incentives

Paid training

Job summary

A staffing and recruitment agency is looking for an ONLINE/PHONE BANKING CUSTOMER SERVICE ASSOCIATE. The successful candidate will assist customers with money orders and banking services. Required qualifications include a Bachelor's degree or equivalent and excellent English communication skills. The position offers a monthly salary ranging from PHP 16,000 to PHP 27,000, with additional benefits such as bonuses, healthcare, and paid training.

Qualifications

• Candidate must possess a Bachelor's/College Degree in Business Studies, Commerce, Finance, or equivalent.
• With or without work experience for College Graduates; BPO experience preferred for undergraduates.

Responsibilities

• Receives messages, emails or calls from customers to provide assistance.
• Delivers excellent customer service through extensive product knowledge.
• Offers relevant solutions for customer's banking/money transfer needs.

Skills

Excellent English communication skills

Customer service orientation

Education

Bachelor's/College Degree or equivalent

At least 2 years of college with no back/failed subjects

Job description

A staffing and recruitment agency is looking for an ONLINE/PHONE BANKING CUSTOMER SERVICE ASSOCIATE. The successful candidate will assist customers with money orders and banking services. Required qualifications include a Bachelor's degree or equivalent and excellent English communication skills. The position offers a monthly salary ranging from PHP 16,000 to PHP 27,000, with additional benefits such as bonuses, healthcare, and paid training.