Banking Call Center Associate (Entry Level)

Recruitify_HR; Pasig; On-site; PHP 223,200 - 334,800; Full time

Job summary

A recruitment agency in Metro Manila is searching for a Customer Service Representative. In this role, you will provide exceptional customer service, assist with banking inquiries, and ensure accurate documentation of customer interactions. We're looking for candidates with a bachelor's degree and strong communication skills. Experience is preferred, or fresh graduates are also welcome. Join us to enhance customer satisfaction and grow your career in the banking sector.

Qualifications

• Bachelor's degree in a relevant field preferred.
• 02 years of experience or no experience required.
• Strong communication skills, both verbal and written.

Responsibilities

• Provide exceptional customer service by handling inbound and outbound calls.
• Assist customers with inquiries related to banking operations and services.
• Document customer interactions accurately in the system.
• Resolve customer complaints with a focus on customer satisfaction.

Skills

Strong communication skills

Problem-solving abilities

Customer-oriented mindset

Ability to work in a fast-paced environment

Education

Bachelor's degree in a relevant field

Job description

A recruitment agency in Metro Manila is searching for a Customer Service Representative. In this role, you will provide exceptional customer service, assist with banking inquiries, and ensure accurate documentation of customer interactions. We're looking for candidates with a bachelor's degree and strong communication skills. Experience is preferred, or fresh graduates are also welcome. Join us to enhance customer satisfaction and grow your career in the banking sector.