Online Customer Service Representative

Crescendo Staffing and Business Consulting Inc.; Cavite City; On-site; PHP 201,000 - 246,000; Full time

Benefits offered by this job

Equity Incentive Plan

Commission

Performance Bonus

13th Month Pay

Employee Loan

Pag-Ibig Fund

Paid Holidays

Job Training

Job summary

A leading staffing and consulting company is looking for a call center representative in Cavite City. This role involves managing customer inquiries and complaints while providing information about products and services. Applicants should hold a bachelor's degree but no prior experience is necessary. The job is full-time and performed on-site, ensuring customer satisfaction and effective communication is prioritized.

Qualifications

• Bachelor's degree required.
• No experience required for applicants.

Responsibilities

• Manage customer inquiries and complaints.
• Provide information about products and services.

Education

Bachelor's degree

Job description

Crescendo Staffing and Business Consulting Inc.

On-site - Cavite No Exp Required Bachelor Full-time

Job Description

A call center representative, also known as a customer service representative, or a call center agent, plays a critical role in maintaining customer satisfaction and boosting a company’s reputation. They manage customer inquiries and complaints, and provide information about products and services. All of that is done in real-time, on the phone with often a demanding or frustrated customer.

Responsibilities

Manage customer inquiries and complaints, and provide information about products and services, handling demanding or frustrated customers in real-time over the phone.

Employee Recognition and Rewards

• Equity Incentive Plan
• Commission
• Performance Bonus

Government Mandated Benefits

• 13th Month Pay
• Employee Loan
• Pag-Ibig Fund
• Paid Holidays

Professional Development

• Job Training