Inside Sales & Customer Support - Flexible Hours

Topserve Service Solutions, Inc.; Quezon City; On-site; PHP 223,200 - 334,800; Full time

Job summary

A customer service solutions firm located in Quezon City is seeking a full-time customer service representative. The ideal candidate will have a Bachelor's Degree and preferably some experience in sales or customer service. Responsibilities include providing excellent customer service, maintaining customer relationships, and performing various administrative tasks. Candidates must have good communication and negotiation skills, along with proficiency in MS applications.

Qualifications

• Graduate of any Bachelor’s Degree (4-year course).
• Preferably with sales or customer service-related experience.
• Exhibit an excellent sense of honesty, integrity and confidentiality.
• Flexible for mall hours schedule.

Responsibilities

• Provide excellent customer service to members and individuals seeking assistance.
• Maintain relationships with current customers.
• Accurately and efficiently encode all data.
• Perform administrative tasks such as greeting clients.
• Coordinate with other departments for smooth operations.

Skills

Good verbal communication

Negotiation skills

Speed and accuracy in encoding

Proficient in MS applications

Education

Bachelor's Degree

Job description

A customer service solutions firm located in Quezon City is seeking a full-time customer service representative. The ideal candidate will have a Bachelor's Degree and preferably some experience in sales or customer service. Responsibilities include providing excellent customer service, maintaining customer relationships, and performing various administrative tasks. Candidates must have good communication and negotiation skills, along with proficiency in MS applications.