Online Customer Experience Specialist

Lexie Staffing co.; Quezon City; On-site; PHP 223,200 - 334,800; Full time

Job summary

A staffing company is seeking a customer service representative in Quezon City, Philippines. Responsibilities include responding to customer inquiries, handling complaints, and maintaining customer records. Candidates should be at least high school graduates with proven customer support experience, strong communication skills, and familiarity with CRM systems. This role offers an engaging opportunity to enhance customer satisfaction.

Qualifications

• At least High School Graduate old curriculum or SHS.
• Strong phone contact handling skills and active listening.
• Ability to multitask, prioritize, and manage time effectively.

Responsibilities

• Respond promptly to customer inquiries via phone, email, chat, or in person.
• Handle customer complaints, providing appropriate solutions and follow up.
• Collaborate with internal departments to resolve complex issues.

Skills

Customer Support Experience

Active Listening

Communication Skills

Time Management

CRM Systems Familiarity

Multitasking

Education

High School Graduate or SHS

Tools

MS Office

Job description

A staffing company is seeking a customer service representative in Quezon City, Philippines. Responsibilities include responding to customer inquiries, handling complaints, and maintaining customer records. Candidates should be at least high school graduates with proven customer support experience, strong communication skills, and familiarity with CRM systems. This role offers an engaging opportunity to enhance customer satisfaction.