Onboarding Specialist

JAF Digital Group; Makati; Hybrid; PHP 279,000 - 502,000; Full time

Job summary

JAF Digital Group Inc. is seeking an Onboarding Specialist to help clients set up and use our HRIS and payroll system. You will gather client requirements, guide onboarding and training, and ensure data accuracy while coordinating with clients and internal teams.

Fieldwork may be required to meet clients. The right candidate has an IT background, payroll or HRIS implementation experience, knowledge of Philippine payroll requirements, and strong communication skills.

Qualifications

• IT-related degree or strong IT background.
• Experience in payroll or HRIS implementation.
• Knowledge of Philippine payroll and statutory requirements.
• Willing to do fieldwork and meet with clients when needed.
• Strong client communication skills.
• Detail-oriented and reliable.

Responsibilities

• Gather client requirements and assist with system setup and implementation
• Guide clients through onboarding and system training
• Check payroll data and system settings for accuracy
• Coordinate with clients and internal teams to resolve implementation concerns
• Track onboarding progress and maintain clear records

Skills

Client communication

Detail-oriented

Organized

Reliable

Education

IT-related degree or IT background

Job description

About the role

JAF Digital Group Inc. is looking for an Onboarding Specialist to help clients set up and use our HRIS and payroll system.

Key responsibilities

• Gather client requirements and assist with system setup and implementation
• Guide clients through onboarding and system training
• Check payroll data and system settings for accuracy
• Coordinate with clients and internal teams to resolve implementation concerns
• Track onboarding progress and maintain clear records

About you

• Graduate of an IT-related course or has a strong IT background
• Experience in payroll or HRIS implementation
• Knowledge of Philippine payroll and statutory requirements
• Willing to do fieldwork and meet with clients when needed
• Strong client communication skills
• Detail-oriented, organized, and reliable

About us

JAF Digital Group Inc. provides HRIS and payroll system solutions to clients.