ONBOARDING OFFICER

Magic Payment Inc.; Taguig; On-site; PHP 240,000 - 320,000; Full time

Job summary

Magic Payment Inc. is seeking a on-site fresh graduate for a Full-time Merchant Onboarding role in Taguig. You will guide new merchants through registration, review documents, and verify compliance to ensure accurate account setup.

The role involves document verification, KYC/KYB procedures, and coordinating with internal teams to activate merchant accounts. Fresh graduates are encouraged to apply.

Qualifications

• Graduate in Business Administration, Office Administration, Business Management or related field.
• Fresh graduates are welcome to apply.
• Proficient in Microsoft Office applications (Word, Excel, PowerPoint).
• Good organizational, communication, and administrative skills.
• Detail-oriented, responsible, and able to handle multiple tasks.

Responsibilities

• Onboard new merchants from application through account activation and setup.
• Review merchant applications and documents to ensure completeness and compliance.
• Guide merchants through onboarding requirements and provide clear documentation instructions.
• Coordinate with internal teams to facilitate timely approvals and accurate merchant records.

Skills

MS Office

Excel

PowerPoint

Communication skills

Organizational skills

Attention to detail

Education

Business Administration / Office Administration / Business Management degree

Tools

MS Office Suite

Job description

On-site - Taguig Fresh Graduate/Student Bachelor Full-time

Responsible for onboarding new merchants to the company by guiding them through the registration and account setup process, reviewing submitted business documents, and verifying that merchants meet the company’s requirements and applicable compliance standards. The role involves conducting thorough document checks, identifying discrepancies or missing information, coordinating with merchants to resolve issues, and ensuring that merchant accounts are accurately and efficiently processed.

Key Responsibilities

Merchant Onboarding

• Manage the end-to-end onboarding process for new merchants, from initial application through account activation.
• Review merchant applications to ensure that all required information and documentation have been submitted.
• Guide merchants through the onboarding requirements and provide clear instructions regarding required documents and information.
• Coordinate with internal teams to facilitate timely approval and activation of merchant accounts.
• Maintain accurate and up-to-date merchant records in the company’s systems.

Business Document Verification

• Review and validate business documents submitted by merchants, such as business registration certificates, permits, licenses, identification documents, proof of address, and other supporting documents.
• Verify that submitted documents are complete, valid, consistent, and meet company requirements.
• Request additional documentation or clarification from merchants when requirements are incomplete or unclear.

Compliance and Due Diligence

• Conduct merchant due diligence in accordance with company policies and established onboarding procedures.
• Follow applicable Know Your Customer (KYC), Know Your Business (KYB), anti-fraud, and other relevant verification procedures, as required by the company.
• Ensure that merchant onboarding decisions are properly documented and supported by appropriate records.

Qualifications

• Graduate of Business Administration, Office Administration, Business Management, or any other related field.
• Fresh graduates are welcome to apply.
• Proficient in Microsoft Office applications (Word, Excel, and PowerPoint).
• Good organizational, communication, and administrative skills.
• Detail-oriented, responsible, and capable of handling multiple tasks.
• Willing to learn and adapt to a fast-paced work environment, particularly in the FinTech industry.
• Work experience in client onboardingor financial services or an equivalent role in a company is a plus.
• Working knowledge of KYC/AML and onboarding documentation.
• Strong organizational skills with ability to manage multiple priorities.
• Proficiency in Excel and PowerPoint ; project tools a plus.

HR MPI

HR Manager Magic Payment Inc.