Onboarding Admin-Lipa

Angkas; Tangob; On-site; PHP 223,200 - 334,800; Full time

Job summary

Angkas in Batangas, Philippines, is seeking a dedicated individual to assist bikers during the onboarding process. The candidate will verify documents, conduct interviews, and guide applicants through requirements effectively.

The ideal applicant should possess at least a college level education, have 2 years of experience, and proficient communication and computer skills. The role is essential in ensuring a seamless onboarding experience for new bikers.

Qualifications

• College Level or Bachelor's Degree is required.
• Minimum 2 years of experience in a related role.
• Proficient in Google Sheets, Docs, and Forms.

Responsibilities

• Assist bikers during the onboarding process and guide them through application requirements.
• Verify authenticity and completeness of submitted documents.
• Conduct interviews with bikers to assess qualifications and readiness.

Skills

Good Communication Skills

Computer literate

Education

College Level/Bachelor's Degree

Tools

Google Sheets

Google Docs

Google Forms

Job description

Responsibilities

• Assist bikers during the onboarding process and guide them through the application requirements.
• Collect and review required documents from applicants including:
  • Motorcycle OR/CR
  • Driver’s License (Restriction 1/A)
  • NBI Clearance
  • Barangay Clearance or Police Clearance
• Verify the authenticity and completeness of submitted documents to ensure compliance with company policies and legal requirements.
• Conduct interviews with bikers to assess their qualifications, driving experience and readiness for the role.
• Provide clear instructions and support to applicants regarding onboarding procedures and document submission.
• Maintain organized records of applicant information and submitted documents for tracking and reference.
• Address applicant inquiries and assist in resolving issues related to missing or incomplete requirements.
• Ensure that all onboarding steps are completed before bikers proceed to the next stage of activation.
• Activate all bikers who successfully completed the onboarding process.
• Enroll bikers in insurance programs after account activation.
• Process IP enrollment for bikers who availed of ATD IP.
• Upload and maintain photos of biker accounts for proper documentation and monitoring.
• Monitor clawback cases and ensure accurate tracking of biker records.
• Monitor and process free top‑up incentives for successfully onboarded bikers.

Qualifications

• College Level/Bachelor's Degree
• 2 years experience
• Good Communication Skills, Computer literate, experience in Google Sheets, Docs and Forms.