On-Site Virtual Assistant & Social Media Support

Ameritel BPO Services Inc; Angeles; On-site; PHP 223,200 - 390,600; Full time

Benefits offered by this job

Attendance bonus

Performance bonuses

Fixed shift and rest days

Weekly and Monthly Incentives

40,000 Annual Perfect Attendance Bonus

Job summary

A leading BPO company in Pampanga seeks energetic customer service representatives to handle inquiries and provide support. Responsibilities include handling outbound calls, responding to customer queries via various platforms, and updating customer records. Ideal candidates should be proficient in English and possess interpersonal skills. The role offers a salary package of 20,000 - 35,000 PHP along with a range of performance bonuses and a stress-free work environment.

Qualifications

• Proficient in English language (fluent and conversational).
• Previous VA or BPO campaign experience preferred.
• Ability to manage social media activities.

Responsibilities

• Handle outbound customer calls and inquiries.
• Respond to customer inquiries via email and chat.
• Provide accurate product and service information.
• Resolve inquiries while ensuring positive customer experience.
• Update customer records and document interactions.

Skills

Coachable

Fluent in English

Interpersonal skills

Rapport building

Computer literate

Social media knowledge

Education

College degree (with or without)

Job description

A leading BPO company in Pampanga seeks energetic customer service representatives to handle inquiries and provide support. Responsibilities include handling outbound calls, responding to customer queries via various platforms, and updating customer records. Ideal candidates should be proficient in English and possess interpersonal skills. The role offers a salary package of 20,000 - 35,000 PHP along with a range of performance bonuses and a stress-free work environment.