On-Site Sales & Customer Experience Coordinator

Private Advertiser; Quezon City; On-site; PHP 257,000 - 357,000; Full time

Job summary

Private Advertiser is seeking a Sales / Customer Service Coordinator for a full-time, on-site role in Quezon City. You will handle customer inquiries, provide product information, and coordinate with the sales team to ensure timely order processing and follow-up.

Day-to-day tasks include managing calls and messages, documenting interactions, monitoring order status, and resolving basic service issues. You will support internal communication across sales, operations, and management to maintain

Qualifications

• Strong customer-facing skills and experience in customer service, support or experience.
• Ability to maintain customer satisfaction through attentive service and timely issue resolution.
• Excellent written and verbal communication skills for customers and internal teams.
• Basic sales coordination skills, including order processing and follow-up.
• Good organizational and time-management abilities with attention to detail.
• Competence with office productivity tools and customer management systems.
• Ability to work on-site in Quezon City and collaborate with cross-functional teams.
• Experience in sales support or customer service is preferred; relevant training in business or related fields is an advantage.
• Can start ASAP.

Responsibilities

• Handle customer inquiries and provide accurate information about products and services.
• Coordinate with the sales team to ensure timely order processing and follow-up.
• Document customer interactions and maintain customer records.
• Prepare simple reports on sales and service activities and support internal communications.

Skills

Customer service

Customer support

Customer experience

Order processing

Communication skills

Record management

Sales coordination

Time management

On-site collaboration

Tools

Office tools

CRM systems

Job description

Private Advertiser is seeking a Sales / Customer Service Coordinator for a full-time, on-site role in Quezon City. You will handle customer inquiries, provide product information, and coordinate with the sales team to ensure timely order processing and follow-up.

Day-to-day tasks include managing calls and messages, documenting interactions, monitoring order status, and resolving basic service issues. You will support internal communication across sales, operations, and management to maintain