On-site Sales & Customer Care Specialist – Pasig

Startek Philippines, Inc.; Pasig; On-site; PHP 223,200 - 312,480; Full time

Job summary

Startek Philippines, Inc. is hiring an on-site Customer Service Representative in Pasig to assist customers with inquiries and provide information on products and services.

The role requires 1-3 years of customer service experience, a high school diploma or equivalent, and the ability to work collaboratively in a call center environment, delivering timely resolution and excellent service.

Qualifications

• Educational Qualifications: High School Diploma or equivalent.
• Experience Level: 1-3 years in customer service.
• Skills and Competencies: Strong communication and interpersonal skills.
• Qualities and Traits: Problem-solving ability and a positive attitude.
• Responsibilities and Duties: Ability to work collaboratively in a team environment.
• Working Conditions: Comfortable working in a call center environment.

Responsibilities

• Assist customers with inquiries and provide information on products and services.
• Resolve customer complaints and issues in a timely manner.
• Maintain accurate records of customer interactions and transactions.
• Follow up with customers to ensure satisfaction and address any further needs.
• Collaborate with team members to improve customer service processes.

Skills

Strong communication and interpersonal

Education

High School Diploma or equivalent

Job description

Startek Philippines, Inc. is hiring an on-site Customer Service Representative in Pasig to assist customers with inquiries and provide information on products and services.

The role requires 1-3 years of customer service experience, a high school diploma or equivalent, and the ability to work collaboratively in a call center environment, delivering timely resolution and excellent service.