On-Site IT Support Engineer - Entry-Level Tech Expert

Integrated Computer Systems, Inc.; Mandaluyong; On-site; PHP 334,800 - 558,000; Full time

Job summary

A technology services company in Mandaluyong, Philippines, is seeking a Technical Support Engineer. The role includes providing technical assistance for entry-level IT-based products, resolving customer issues, and performing on-site diagnosis of technical problems. Candidates must have a degree in a computer-related field and preferably at least one year of relevant experience, though fresh graduates with internship exposure are welcome. Strong communication skills and a customer-oriented mindset are essential.

Qualifications

• Degree holder; associate; diploma in any computer-related course.
• At least 1 year working experience in hands-on technical support.
• Strong customer service orientation and above-average communication skills.

Responsibilities

• On-site diagnosis and troubleshooting of technical problems.
• Preventive maintenance of PCs, laptops, and printers.

Skills

Technical support

Customer service

Troubleshooting

Communication

Education

Degree in computer-related course

Job description

A technology services company in Mandaluyong, Philippines, is seeking a Technical Support Engineer. The role includes providing technical assistance for entry-level IT-based products, resolving customer issues, and performing on-site diagnosis of technical problems. Candidates must have a degree in a computer-related field and preferably at least one year of relevant experience, though fresh graduates with internship exposure are welcome. Strong communication skills and a customer-oriented mindset are essential.