On-Site Healthcare Support Specialist — Night Shift

The Hird Corp.; Cebu City; On-site; PHP 279,000 - 391,000; Full time

Benefits offered by this job

Competitive salary & benefits

20%-night shift differential

Comprehensive HMO coverage

Fun Company Events

Career Growth Opportunities

Job summary

A leading healthcare company in Cebu City is seeking an On-Site Healthcare Customer Support Specialist. In this role, you will handle healthcare inquiries, assist with billing and claims, and resolve issues while documenting interactions accurately. The ideal candidate is adaptable, eager to learn, and preferably has BPO experience. Competitive salary, night shift differentials, and comprehensive benefits are offered.

Qualifications

• SHS graduates, at least 2 years/4 semesters of college completed.
• 6 months BPO experience preferred but freshers are welcome to apply.
• Flexible to work on-site and on a night/shifting schedule.

Responsibilities

• Handle healthcare inquiries with care and resolve issues efficiently.
• Explain billing and claims clearly to customers.
• Accurately document interactions and follow guidelines.

Skills

Customer service skills

Communication skills

Problem-solving skills

Education

At least 2 years/4 semesters of college completed

Job description

A leading healthcare company in Cebu City is seeking an On-Site Healthcare Customer Support Specialist. In this role, you will handle healthcare inquiries, assist with billing and claims, and resolve issues while documenting interactions accurately. The ideal candidate is adaptable, eager to learn, and preferably has BPO experience. Competitive salary, night shift differentials, and comprehensive benefits are offered.