On-Site Domestic CSR: Customer Care & Solutions

Metacom Careers; Muntinlupa; On-site; PHP 167,000 - 279,000; Full time

Benefits offered by this job

Performance bonus

Incentives

HMO

Health & wellness

Job training

Professional development

Job summary

Metacom Careers seeks an ANZ Domestic Customer Service Representative to join onsite in Muntinlupa. No experience required; high school graduates considered. The role handles inbound calls, resolves inquiries, and maintains service standards while following established processes.

The position offers performance bonuses, incentives, and an emphasis on professional development. Shift-based schedule and on-site work at designated locations empower you to grow with the team and deliver excellent

Qualifications

• At least High School Graduate (old curriculum).
• No BPO experience required.
• No previous credit card experience required.
• Willing to work on-site.
• Willing to work on a shifting schedule.

Responsibilities

• Handle inbound customer calls and provide professional assistance.
• Address customer inquiries and concerns accurately and efficiently.
• Provide appropriate solutions while maintaining a positive customer experience.
• Follow established processes, policies, and quality standards.
• Document customer interactions and update account information when necessary.
• Meet performance and customer service targets.

Skills

Customer service

Problem-solving

Education

High School Graduate (old curriculum)

Job description

Metacom Careers seeks an ANZ Domestic Customer Service Representative to join onsite in Muntinlupa. No experience required; high school graduates considered. The role handles inbound calls, resolves inquiries, and maintains service standards while following established processes.

The position offers performance bonuses, incentives, and an emphasis on professional development. Shift-based schedule and on-site work at designated locations empower you to grow with the team and deliver excellent