Onsite BPO CSR — Newbie-Friendly, Paid Training

Caldwell Communications Consultancy Philippines; Cebu City; On-site; PHP 134,000 - 201,000; Full time

Benefits offered by this job

Competitive salary + incentives

Paid training from Day 1

Supportive work environment

Job summary

A leading communications consultancy in Cebu City is seeking Customer Service Representatives for an on-site role that welcomes newbies. In this position, you will manage customer inquiries through phone, email, or chat, ensuring a high standard of customer support in a dynamic setting. Competitive salary and incentives are offered, along with paid training. A High School or Senior High School diploma is required, as well as a willingness to work shifting schedules and basic computer skills.

Qualifications

• Customer-focused and willing to work onsite.
• Open to shifting schedules.

Responsibilities

• Handle customer inquiries via phone, email, or chat.
• Provide information and resolve concerns.
• Deliver great customer support in a fast-paced environment.

Education

High School/Senior High School Graduate

College Preferred

Tools

Basic Computer Skills

Job description

A leading communications consultancy in Cebu City is seeking Customer Service Representatives for an on-site role that welcomes newbies. In this position, you will manage customer inquiries through phone, email, or chat, ensuring a high standard of customer support in a dynamic setting. Competitive salary and incentives are offered, along with paid training. A High School or Senior High School diploma is required, as well as a willingness to work shifting schedules and basic computer skills.