On-Site CSR: Non-Voice Support & Troubleshooting

Recruitify_HR; Metro Manila; Sur place; PHP 223 000 - 290 000; Plein temps

Résumé du poste

Recruitify_HR in Metro Manila is seeking a customer service representative to handle inquiries, process orders, and resolve issues with professionalism. You will document interactions in the system and stay updated on company policies to deliver reliable information.

The role requires on-site work and offers opportunities to contribute to a positive team environment. Experience in a similar role is welcome but not required; strong communication and reliability are essential, and on-site

Qualifications

• Must have completed at least a high school education or equivalent; college undergraduates are welcome.
• Previous experience in a similar role is an advantage but not required.
• Must be able to work on-site.
• Willing to attend interviews conducted on-site.

Responsabilités

• Handle customer inquiries, issues, and complaints in a professional and effective manner, escalating complex concerns as needed to ensure timely resolution.
• Accurately document customer interactions, transactions, and order details within the system.
• Keep up to date with company policies, procedures, and services to deliver reliable information to customers.
• Support a positive and team-oriented work environment.
• Perform basic troubleshooting tasks when required.

Formation

High school education or equivalent

College undergraduates welcome

Description du poste

Recruitify_HR in Metro Manila is seeking a customer service representative to handle inquiries, process orders, and resolve issues with professionalism. You will document interactions in the system and stay updated on company policies to deliver reliable information.

The role requires on-site work and offers opportunities to contribute to a positive team environment. Experience in a similar role is welcome but not required; strong communication and reliability are essential, and on-site