Healthcare Support Specialist (On-Site)

Recruitify_HR; Navotas; On-site; PHP 201,000 - 290,000; Full time

Job summary

Recruitify_HR is seeking a customer service representative to handle inquiries, resolve issues, and document interactions accurately. The role emphasizes professionalism, timely resolution, and contributing to a positive team environment.

On-site position in the Philippines (Metro Manila). No prior experience required, though a similar role is advantageous. Willingness to attend on-site interviews and stay updated on company policies is essential.

Qualifications

• Must have completed at least a high school education or equivalent; college undergraduates are welcome.
• Previous experience in a similar role is an advantage but not required.
• Must be able to work on-site.
• Willing to attend interviews conducted on-site.

Responsibilities

• Handle customer inquiries, issues, and complaints in a professional and effective manner, escalating complex concerns as needed to ensure timely resolution.
• Accurately document customer interactions, transactions, and order details within the system.
• Keep up to date with company policies, procedures, and services to deliver reliable information to customers.
• Support a positive and team-oriented work environment.
• Perform basic troubleshooting tasks when required.

Skills

On-site work

Customer service mindset

Education

High school diploma or equivalent

College undergraduates welcome

Job description

Recruitify_HR is seeking a customer service representative to handle inquiries, resolve issues, and document interactions accurately. The role emphasizes professionalism, timely resolution, and contributing to a positive team environment.

On-site position in the Philippines (Metro Manila). No prior experience required, though a similar role is advantageous. Willingness to attend on-site interviews and stay updated on company policies is essential.