On-site Clinical Data & Patient Care Associate (Central Luzon)

Metacom Careers; Central Luzon; On-site; PHP 279,000 - 502,000; Full time

Job summary

Metacom Careers in the Philippines is seeking a Clinical Healthcare Associate to support patient information management and coordination with medical professionals. This full-time, on-site role is based in Central Luzon and emphasizes accurate documentation across clinical and administrative systems.

The ideal candidate will have strong communication, organizational skills, and experience in healthcare or customer service, with a willingness to learn clinical workflows and follow privacy and

Qualifications

• Excellent communication and interpersonal skills to interact with patients and healthcare providers.
• Strong organizational and time-management abilities to handle multiple tasks and meet service levels.
• Proficiency with computer applications, data entry, and healthcare or customer service software.
• Attention to detail with accuracy in clinical data and patient records.
• Customer service or healthcare support experience is highly beneficial.
• Understanding of basic medical terminology and willingness to learn clinical workflows.
• Ability to work on-site in Central Luzon, Philippines on a full-time schedule, including potential shifts, weekends, or holidays.
• Senior high school completion; a college degree in Nursing, Allied Health, or related field is a strong plus.

Responsibilities

• Handle patient inquiries via phone, chat, or email and update records.
• Coordinate with medical professionals and ensure documentation in clinical systems.
• Verify information for privacy, compliance, and quality; follow SOPs and guidelines.
• Assist with appointment coordination and basic benefits verification.
• Escalate complex clinical concerns to appropriate staff.

Skills

Communication

Organizational skills

Data entry / computer apps

Attention to detail

Customer service experience

Medical terminology knowledge

On-site work readiness

Shift flexibility

Education

Senior high school

College degree in Nursing / Allied Health or related

Job description

Metacom Careers in the Philippines is seeking a Clinical Healthcare Associate to support patient information management and coordination with medical professionals. This full-time, on-site role is based in Central Luzon and emphasizes accurate documentation across clinical and administrative systems.

The ideal candidate will have strong communication, organizational skills, and experience in healthcare or customer service, with a willingness to learn clinical workflows and follow privacy and