On-Site Client Success Manager - Finance

Splace BPO; Davao City; On-site; PHP 500,000 - 900,000; Full time

Job summary

Splace BPO is seeking detail-oriented Client Success Managers for an Australian client in the finance sector. You will manage emails, calls, and CRM records while delivering exceptional customer service.

The role emphasizes accurate data entry, administrative support, and cross-department collaboration to optimize processes. Ideal candidates have 2+ years in B2C CSR for financial campaigns and 1+ year in B2B CSR, with fluent English and strong problem-solving abilities.

Qualifications

• 2+ years in B2C CSR for financial campaigns.
• 1+ year in B2B CSR.
• Fluent English.
• Strong problem-solving abilities.

Responsibilities

• Manage emails, calls, and CRM records while delivering customer service.
• Coordinate data entry and administrative tasks to support customers.
• Collaborate with multiple departments to optimize processes.

Skills

B2C CSR in financial campaigns

B2B CSR experience

Fluent English

Problem solving

Tools

CRM software

Job description

Splace BPO is seeking detail-oriented Client Success Managers for an Australian client in the finance sector. You will manage emails, calls, and CRM records while delivering exceptional customer service.

The role emphasizes accurate data entry, administrative support, and cross-department collaboration to optimize processes. Ideal candidates have 2+ years in B2C CSR for financial campaigns and 1+ year in B2B CSR, with fluent English and strong problem-solving abilities.