On-site Client Relations Specialist - Entry Level

RFI; Rizal; On-site; PHP 167,000 - 234,000; Full time

Job summary

RFI is seeking an On-site Customer Relations Officer in Rizal, Philippines. This role focuses on maintaining long-term client partnerships by monitoring cargo statuses and resolving transit bottlenecks while bridging communications between clients, carriers, and internal teams.

The ideal candidate holds a Diploma in Business Administration or related field, has 0–2 years of experience, and demonstrates excellent communication, interpersonal, and problem-solving skills in a team-oriented

Qualifications

• Educational requirements: Diploma in Business Administration or related field.
• Experience: Entry-level (0–2 years).
• Must have excellent communication and interpersonal skills.
• Demonstrated strong problem-solving abilities.
• Friendly and approachable demeanor.
• Ability to work in a team-oriented environment.

Responsibilities

• Serve as the dedicated contact point for corporate and individual clients.
• Maintain long-term partnerships by monitoring cargo statuses and resolving transit bottlenecks.
• Bridge communication between clients, carriers, and internal operations teams.

Skills

Communication

Interpersonal skills

Education

Diploma in Business Administration

Job description

RFI is seeking an On-site Customer Relations Officer in Rizal, Philippines. This role focuses on maintaining long-term client partnerships by monitoring cargo statuses and resolving transit bottlenecks while bridging communications between clients, carriers, and internal teams.

The ideal candidate holds a Diploma in Business Administration or related field, has 0–2 years of experience, and demonstrates excellent communication, interpersonal, and problem-solving skills in a team-oriented