Entry-Level Customer Service Agent — On-Site Quezon City

Miranda HR; Quezon City; On-site; PHP 201,000 - 268,000; Full time

Benefits offered by this job

Holiday Gifts

Incentives

Life Insurance

Job Training

Job summary

A recruitment firm in Quezon City is seeking a Customer Service Representative to provide exceptional service and manage calls. This entry-level position requires a High School Diploma and proficiency in English. Ideal candidates should have excellent customer service skills and strong problem-solving abilities. Responsibilities include scheduling, resolving inquiries, and maintaining accurate records. The role offers a full-time schedule with various employee recognition benefits.

Qualifications

• No experience required; entry-level position.
• Ability to maintain professionalism under pressure.

Responsibilities

• Provide exceptional customer service through effective communication.
• Manage inbound and outbound calls efficiently.
• Resolve customer inquiries and issues in a timely manner.
• Collaborate with team members to enhance service delivery.
• Maintain accurate records of customer interactions and transactions.

Skills

Proficient in English

Excellent customer service skills

Strong problem-solving abilities

Effective organizational skills

Interpersonal skills

Ability to multitask

Strong work ethic

Education

High School Diploma or equivalent

Job description

A recruitment firm in Quezon City is seeking a Customer Service Representative to provide exceptional service and manage calls. This entry-level position requires a High School Diploma and proficiency in English. Ideal candidates should have excellent customer service skills and strong problem-solving abilities. Responsibilities include scheduling, resolving inquiries, and maintaining accurate records. The role offers a full-time schedule with various employee recognition benefits.