Customer Service Agent - On-site, Quezon City

Concentrix; Quezon City; On-site; PHP 15,000 - 25,000; Full time

Benefits offered by this job

Performance Bonus

Incentives

Government Mandated Benefits

Job summary

A customer service company in Quezon City is seeking a Full-time employee to assist customers through inbound and outbound calls. This role requires a High School Diploma and strong customer service skills, with no prior experience necessary. Successful candidates will maintain records of customer interactions and collaborate with the team to enhance satisfaction. The company offers performance bonuses and incentives.

Qualifications

• 0–2 years of experience level preferred.
• Experience in call centre operations is preferred.

Responsibilities

• Assist customers with inquiries and provide exceptional service.
• Handle inbound and outbound calls with professionalism and courtesy.
• Resolve customer issues promptly and effectively.
• Maintain accurate records of customer interactions.
• Collaborate with team members to enhance customer satisfaction.

Skills

Strong customer service skills

Proficient in English language

Excellent communication skills

Interpersonal skills

Education

High School Diploma or equivalent

Job description

A customer service company in Quezon City is seeking a Full-time employee to assist customers through inbound and outbound calls. This role requires a High School Diploma and strong customer service skills, with no prior experience necessary. Successful candidates will maintain records of customer interactions and collaborate with the team to enhance satisfaction. The company offers performance bonuses and incentives.