Offshore CRM Ops & Compliance Specialist

MicroSourcing; Pasig; Hybrid; PHP 420,000 - 640,000; Full time

Benefits offered by this job

Competitive Rewards

A Collaborative Spirit

Work-Life Harmony

Career Growth

Inclusive Teamwork

Job summary

MicroSourcing in Ortigas, Pasig City is seeking an Offshore CRM Operations & Compliance Support to help manage Salesforce accounts, verify data quality, and enforce naming standards.

The role focuses on reviewing newly created accounts, performing compliance checks (Dow Jones / RiskCenter), and ensuring clean, ready-for-sales data while collaborating with cross-functional teams in a hybrid setup.

This position offers above-market rewards, health coverage, and opportunities for growth.

Responsibilities

• Review newly created Accounts generated by automation
• Verify and complete required account details where missing or inconsistent
• Apply agreed naming and data standards
• Identify and resolve obvious duplication issues
• Escalate ambiguous cases where account ownership, structure, or legitimacy is unclear
• Perform Dow Jones / RiskCenter checks on all Accounts
• Record outcomes in Salesforce in line with the agreed compliance process
• Ensure checks are completed before commercial progression where required
• Maintain consistency with current data governance standards

Job description

MicroSourcing in Ortigas, Pasig City is seeking an Offshore CRM Operations & Compliance Support to help manage Salesforce accounts, verify data quality, and enforce naming standards.

The role focuses on reviewing newly created accounts, performing compliance checks (Dow Jones / RiskCenter), and ensuring clean, ready-for-sales data while collaborating with cross-functional teams in a hybrid setup.

This position offers above-market rewards, health coverage, and opportunities for growth.