Officer Pool

BDO Unibank, Inc.; Negros Occidental; Vor Ort; PHP 279.000 - 469.000; Vollzeit

Zusammenfassung

BDO Unibank, Inc. in the Philippines seeks a Service Officer reliever to support branches when officers are on extended leave or when additional manpower is needed.

You will coordinate with the Area Head and Area Operations Officer to schedule relief, and you will assume full responsibility for the reliever role including branch targets and key responsibilities. You will ensure proper handover of documents and information before returning to the area office.

Aufgaben

• Acts as a Service Officer reliever to branches with officers on extended leave or as assigned by the Area Head.
• Coordinates with Area Head and Area Operations Officer on the reliever schedule.
• Assumes full responsibility of the reliever role including branch targets and key success factors.
• Ensures proper handover of documents and information to the Branch Head before returning to the area office.
• Reports untoward incidents or situations to Area Head / AOO / Branch Head.
• Provides recommendations to improve operational efficiency.
• Performs other duties as may be assigned from time to time.

Jobbeschreibung

Select how often (in days) to receive an alert:

Business Unit: BDO Network Bank, Inc.

Department:

Job Mandate

Responsible to report as a Service Officer reliever in the area/branches or whenever and wherever support or additional manpower complement is needed.

Duties & responsibilities

Operations

1. Acts as a Service Officer reliever to branches with officers on extended leave, maternity leave or as assigned by the Area Head.
2. Coordinates with Area Head and Area Operations Officer on his/her schedule as Service Officer reliever.
3. Assumes full responsibility of the Service Officer being relieved including its key result areas, job description, branch targets and all other key success factors.
4. Ensures that all documents, transactions, forms and other pertinent information being handled in the branch is properly turned over to the Branch Head and/or Service Officer before returning to the area office after relieving duties is complete.
5. Reports any untoward incidents or situations to Area Head / AOO / Branch Head.
6. Gives recommendations to improve operational efficiency.
7. Performs other duties as may be assigned from time to time.

Control and Compliance

1. Ensures confidentiality of own passwords in all assigned systems
2. Strict compliance to:

• Bank’s Policies and Procedures
• Service Quality Standards
• KYC and AMLA Requirements
• RA 1405

Job Mandate

Responsible to report as a Service Officer reliever in the area/branches or whenever and wherever support or additional manpower complement is needed.

Duties & responsibilities

Operations

1. Acts as a Service Officer reliever to branches with officers on extended leave, maternity leave or as assigned by the Area Head.
2. Coordinates with Area Head and Area Operations Officer on his/her schedule as Service Officer reliever.
3. Assumes full responsibility of the Service Officer being relieved including its key result areas, job description, branch targets and all other key success factors.
4. Ensures that all documents, transactions, forms and other pertinent information being handled in the branch is properly turned over to the Branch Head and/or Service Officer before returning to the area office after relieving duties is complete.
5. Reports any untoward incidents or situations to Area Head / AOO / Branch Head.
6. Gives recommendations to improve operational efficiency.
7. Performs other duties as may be assigned from time to time.

Control and Compliance

1. Ensures confidentiality of own passwords in all assigned systems
2. Strict compliance to:

• Bank’s Policies and Procedures
• Service Quality Standards
• KYC and AMLA Requirements
• RA 1405

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