Service Officer

BDO Unibank; Batangas City; On-site; PHP 312,000 - 502,000; Full time

Job summary

BDO Unibank in Batangas City is seeking a branch operations supervisor to oversee tellering, cashiering, and ATM activities, ensuring prompt service in line with service standards.

The role supports the Branch Head in marketing the bank's products, drives branch financial targets, and requires willingness to travel within the covered area and work onsite at the branch.

Responsibilities

• Supervises the over-all cash and marketing operations of the branch
• Ensures secured and continued availability o ATM operations and assumes accounting responsibility on vouching of transaction
• Ensures adherence to prescribed bank policies and procedures, internal control, external regulatory requirements and compliance to service standards o branch personnel under his supervision
• Assists in achieving branch financial targets
• Amenable with movement within the covered area

Job description

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BDO Unibank, Inc. is the Philippines’ leading full-service bank, offering a wide range of financial and digital banking services. Guided by our brand promise “We Find Ways,” we are committed to delivering easy, reliable, and customer-focused services. Build your career with a trusted industry leader.

Job Mandate:

Responsible for overseeing the daily operations of tellering, cashiering and ATM operations of the branch. Ensures prompt and efficient service delivery in compliance with the bank's service standards and internal control. Responsible or the daily operations of the Marketing Section of the branch and provides assistance to the Branch Head in marketing the Bank's products and services.

Duties & responsibilities:

Supervises the over-all cash and marketing operations of the branch

Ensures secured and continued availability o ATM operations and assumes accounting responsibility on vouching of transaction

Ensures adherence to prescribed bank policies and procedures, internal control, external regulatory requirements and compliance to service standards o branch personnel under his supervision

Assists in achieving branch financial targets

Amenable with movement within the covered area

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BDO Unibank, Inc. provides equal opportunity to all qualified candidates. Hiring decisions are based on job requirements and candidate qualifications, and shall not be influenced by any consideration of race, color, religion, sex (including sexual orientation and gender identity), national or ethnic origin, or disability. Requisition ID: 28841

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