Office365 & Intune Systems Administrator

Eastvantage; Philippines; On-site; PHP 600,000 - 900,000; Full time

Job summary

Eastvantage in the Philippines seeks an experienced Office365 & Intune Systems Administrator to manage user accounts, groups, licenses and mail flow while ensuring cost-efficiency and compliance.

The role covers Intune MDM/MAM, security baselines, PSADT scripting, and end-user device integration across a range of devices, with a focus on reliability and performance.

Qualifications

• Experience managing Office 365 users, groups, licenses and mail flow.
• Proven ability to configure Intune for MDM/MAM and enforce compliance policies.
• Ability to assess and manage software on end-user devices and update deployment scripts.

Responsibilities

• Manage user accounts, groups, and licenses within Office 365.
• Create & manage dynamic distribution lists and Office 365 groups.
• Generate and analyse usage reports to monitor and optimize Office 365 services.
• Assign, monitor, and manage Office 365 licenses for cost-efficiency and compliance.
• Diagnose and resolve mail flow issues.
• Troubleshoot calendar synchronization and access issues.
• Address mailbox-related problems and performance issues.
• Configure & Maintain Microsoft Intune infrastructure.
• Create and enforce compliance policies and device configuration profiles.
• Monitor device enrolment and compliance; ensure scalability and performance of Intune services.
• Develop automation scripts for routine tasks.

Skills

PowerShell scripting

Office 365 administration

Intune administration

Troubleshooting

Usage reports

Documentation

Education

Bachelor’s degree in IT/CS

Tools

PSADT

Microsoft Intune

Job description

We're Hiring: Office365 & Intune Systems Administrator!

Key Responsibilities:

• Manage user accounts, groups, and licenses within Office 365
• Create & manage dynamic distribution lists and Office365 groups
• Generate and analyse usage reports to monitor and optimize Office 365 services
• Assign, monitor, and manage Office 365 licenses to ensure compliance and cost-efficiency
• Diagnose and resolve mail flow issues
• Troubleshoot calendar synchronization and access issues
• Address mailbox-related problems, including access and performance issues

Intune Administration:

• Configure & Maintain Microsoft Intune Infrastructure.
• Configure and manage Intune for mobile device management (MDM) and mobile application management (MAM).
• Create and enforce compliance policies, configuration profiles, and app protection policies
• Monitor and troubleshoot device enrolment and compliance issues
• Ensure the scalability, reliability and performance of Intune services.
• Implement and manage security baselines for devices
• Develop and maintain automation scripts for routine tasks and processes

End User Device Integration:

• Conduct a comprehensive assessment of the current suite of base applications installed on end-user devices, identifying any outdated or redundant software.
• Modify the PowerShell Application Deployment Toolkit (PSADT) script to incorporate updates for the latest application versions, ensuring seamless integration and deployment.
• Engage with technical team s to perform rigorous testing across all device models, ensuring compatibility, performance, and functionality of the updated image.

Skills:

Technical Skills:

• Proficiency in PowerShell scripting, particularly with PSADT.
• Strong troubleshooting skills for Office 365 and Intune-related issues.
• Ability to generate and analyze usage reports to optimize services.
• Skills in configuring and maintaining Intune infrastructure and policies.
• Competence in conducting comprehensive assessments of software applications.

Analytical Skills:

• Ability to diagnose and resolve complex technical issues.
• Strong analytical skills to monitor and optimize Office 365 services.
• Capability to assess and identify outdated or redundant software

Communication Skills:

• Excellent communication skills to collaborate with technical team and other stakeholders.
• Ability to document processes, configurations, and troubleshooting steps clearly and concisely.

Experience:

Office 365 Administration:

• Proven experience in managing user accounts, groups, and licenses within Office 365.
• Experience in troubleshooting mail flow, calendar synchronization, and mailbox-related issues.

Intune Administration:

• Experience in configuring and maintaining Microsoft Intune infrastructure.
• Hands-on experience with MDM and MAM, including creating and enforcing compliance policies.

End User Device Integration:

• Experience in assessing and managing software application s end user devices.
• Experience in modifying and deploying PowerShell scripts for application updates.
• Experience in collaborating with technical teams for rigorous testing and compatibility assessments.

Accreditation / Qualification Requirements

Microsoft Certifications:

• Microsoft Certified: Modern Desktop Administrator Associate or equivalent certification.
• Microsoft Certified: Security, Compliance, and Identity Fundamentals (optional but beneficial).
• Microsoft Certified: Enterprise Administrator Expert (optional but beneficial).

Other Relevant Certifications:

• CompTIA A+ or CompTIA Network+ for foundational IT knowledge.
• ITIL Foundation Certification for understanding IT service management.

Qualifications:

Education:

• Bachelor’s degree in information technology, Computer Science, or a related field. Equivalent work experience may be considered in lieu of a degree.