We're Hiring: Office365 & Intune Systems Administrator!
Key Responsibilities:
Office365 Administration:
- Manage user accounts, groups, and licenses within Office 365
- Create & manage dynamic distribution lists and Office365 groups
- Generate and analyse usage reports tomonitorandoptimizeOffice 365 services
- Assign,monitor, and manage Office 365 licenses to ensure compliance and cost-efficiency
- Diagnose and resolve mail flow issues
- Troubleshoot calendar synchronization and access issues
- Address mailbox-related problems, including access and performance issues
Intune Administration:
- Configure &MaintainMicrosoft Intune Infrastructure.
- Configure and manage Intune for mobile device management (MDM) and mobile application management (MAM).
- Create and enforce compliance policies, configuration profiles, and app protection policies
- Monitor and troubleshoot device enrolment and compliance issues
- Ensure the scalability,reliabilityand performance of Intune services.
- Implement and manage security baselines for devices
- Develop andmaintainautomation scripts for routine tasks and processes
End User DeviceIntegration:
- Conduct a comprehensive assessment of the current suite of base applications installed onend-userdevices,identifyingany outdated or redundant software.
- Modify the PowerShell Application Deployment Toolkit (PSADT) script to incorporate updates for the latest application versions, ensuring seamless integration and deployment.
- Engage with technical teamsto perform rigorous testing across alldevicemodels, ensuring compatibility, performance, and functionality of the updated image.
Skills:
Technical Skills:
- Proficiencyin PowerShell scripting, particularly with PSADT.
- Strong troubleshooting skills for Office 365 and Intune-related issues.
- Ability to generate and analyze usage reports tooptimizeservices.
- Skills in configuring andmaintainingIntune infrastructure and policies.
- Competence in conducting comprehensive assessments of software applications.
Analytical Skills:
- Ability to diagnose and resolve complex technical issues.
- Strong analytical skills tomonitorandoptimizeOffice 365 services.
- Capability to assess andidentifyoutdated or redundant software.
Communication Skills:
- Excellent communication skills to collaborate with technical team and other stakeholders.
- Ability to document processes, configurations, and troubleshooting steps clearly and concisely.
Experience:
Office 365 Administration:
- Proven experience in managing user accounts, groups, and licenses within Office 365.
- Experience in troubleshooting mail flow, calendar synchronization, and mailbox-related issues.
Intune Administration:
- Experience in configuring andmaintainingMicrosoft Intune infrastructure.
- Hands-on experience with MDM and MAM, including creating and enforcing compliance policies.
End User Device Integration:
- Experience in assessing and managing software application senduserdevices.
- Experience inmodifyingand deploying PowerShell scripts for application updates.
- Experience in collaborating with technical teams for rigorous testing and compatibility assessments.
Accreditation / Qualification Requirements
Microsoft Certifications:
- Microsoft Certified: Modern Desktop Administrator Associateor equivalent certification.
- Microsoft Certified: Security, Compliance, and Identity Fundamentals(optional but beneficial).
- Microsoft Certified: Enterprise Administrator Expert(optional but beneficial).
Other Relevant Certifications:
- CompTIA A+orCompTIA Network+for foundational IT knowledge.
- ITIL Foundation Certificationfor understanding IT service management.
Qualifications:
Education:
- Bachelor’s degree in information technology, Computer Science, ora relatedfield. Equivalent work experience may be considered in lieu of a degree.
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