Office365 & Intune Systems Administrator

Eastvantage; Taguig; On-site; PHP 600,000 - 1,000,000; Full time

Job summary

Eastvantage in Metro Manila seeks an experienced Office 365 Administrator to manage user accounts, groups, licenses, and reporting, and to configure Intune for MDM/MAM. The role requires strong PSADT/PowerShell skills and collaboration with IT teams.

You will optimize Office 365 services, troubleshoot mail flow and calendar sync, and implement security baselines and automation across devices. Certification and hands-on Intune experience are preferred.

Qualifications

• Proven experience in Office 365 administration and license management.
• Hands-on Intune administration and MDM/MAM knowledge.
• Strong PowerShell scripting skills, especially PSADT.
• Ability to generate usage reports and optimize services.
• Bachelor's degree in IT or related field; certifications preferred.

Responsibilities

• Manage user accounts, groups, and licenses in Office 365.
• Create and manage dynamic distribution lists and Office 365 groups.
• Generate usage reports to monitor and optimize services.
• Diagnose mail flow and calendar synchronization issues.
• Configure and manage Intune for MDM/MAM and enforce policies.
• Develop automation scripts for routine tasks.
• Assess end-user applications and test image deployments.

Skills

PowerShell scripting

PSADT

Office 365 administration

Intune management

Troubleshooting

Usage reporting

Security baselines

Automation scripting

Education

Bachelor's degree in information technology or related field

Tools

PSADT

Intune Console

Office 365 Admin Center

Job description

Key Responsibilities:

• Office365 Administration:
  • Manage user accounts, groups, and licenses within Office 365
  • Create & manage dynamic distribution lists and Office365 groups
  • Generate and analyse usage reports to monitor and optimize Office 365 services
  • Assign, monitor , and manage Office 365 licenses to ensure compliance and cost-efficiency
  • Diagnose and resolve mail flow issues
  • Troubleshoot calendar synchronization and access issues
  • Address mailbox-related problems, including access and performance issues
  • Configure and manage Intune for mobile device management (MDM) and mobile application management (MAM).
  • Create and enforce compliance policies, configuration profiles, and app protection policies
  • Monitor and troubleshoot device enrolment and compliance issues
  • Ensure the scalability, reliability and performance of Intune services.
  • Implement and manage security baselines for devices
  • Develop and maintain automation scripts for routine tasks and processes
• End User Device Integration :
  • Conduct a comprehensive assessment of the current suite of base applications installed on end-user devices, identifying any outdated or redundant software.
  • Modify the PowerShell Application Deployment Toolkit (PSADT) script to incorporate updates for the latest application versions, ensuring seamless integration and deployment.
  • Engage with technical team s to perform rigorous testing across all device models, ensuring compatibility, performance, and functionality of the updated image.

Skills:

Technical Skills:

• Proficiency in PowerShell scripting, particularly with PSADT.
• Strong troubleshooting skills for Office 365 and Intune-related issues.
• Ability to generate and analyze usage reports to optimize services.
• Skills in configuring and maintaining Intune infrastructure and policies.
• Competence in conducting comprehensive assessments of software applications.

Analytical Skills:

• Ability to diagnose and resolve complex technical issues.
• Strong analytical skills to monitor and optimize Office 365 services.
• Capability to assess and identify outdated or redundant software

Communication Skills:

• Excellent communication skills to collaborate with technical team and other stakeholders.
• Ability to document processes, configurations, and troubleshooting steps clearly and concisely.

Experience:

Office 365 Administration:

• Proven experience in managing user accounts, groups, and licenses within Office 365.
• Experience in troubleshooting mail flow, calendar synchronization, and mailbox-related issues.
• Intune Administration:
• Experience in configuring and maintaining Microsoft Intune infrastructure.
• Hands-on experience with MDM and MAM, including creating and enforcing compliance policies.

End User Device Integration:

• Experience in assessing and managing software application s end user devices.
• Experience in modifying and deploying PowerShell scripts for application updates.
• Experience in collaborating with technical teams for rigorous testing and compatibility assessments.

Accreditation / Qualification Requirements

Microsoft Certifications:

• Microsoft Certified: Modern Desktop Administrator Associate or equivalent certification.
• Microsoft Certified: Security, Compliance, and Identity Fundamentals (optional but beneficial).
• Microsoft Certified: Enterprise Administrator Expert (optional but beneficial).

Other Relevant Certifications:

• CompTIA A+ or CompTIA Network+ for foundational IT knowledge.
• ITIL Foundation Certification for understanding IT service management.

Qualifications:

Education:

• Bachelor’s degree in information technology, Computer Science, or a related field. Equivalent work experience may be considered in lieu of a degree.

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