Office 365 and Intune Systems Administrator

Eastvantage; Taguig; On-site; PHP 600,000 - 900,000; Full time

Job summary

Eastvantage is seeking an Office 365 and Intune Systems Administrator to join our IT operations in the Philippines. The role focuses on managing Office 365 services, user accounts, groups, licenses, and Intune MDM/MAM to ensure secure, compliant, and efficient device management.

The candidate will also develop automation scripts, customize deployment workflows with PSADT, and collaborate with technical teams to test updates across devices and configurations.

Qualifications

• Experience managing Office 365 user accounts, groups, and licenses.
• Proficient with Microsoft Intune for MDM and MAM.
• Strong PowerShell scripting skills including PSADT.
• Familiar with policy configuration and compliance monitoring.

Responsibilities

• Manage Office 365 user accounts, groups, and licenses.
• Create and manage dynamic distribution lists and Office 365 groups.
• Generate usage reports to monitor and optimize Office 365 services.
• Assign, monitor, and manage Office 365 licenses to ensure compliance and cost-efficiency.
• Diagnose and resolve mail flow issues.
• Troubleshoot calendar synchronization and access issues.
• Address mailbox-related problems, including access and performance issues.
• Configure and manage Intune for MDM and MAM.
• Create and enforce compliance policies, configuration profiles, and app protection policies.
• Monitor and troubleshoot device enrolment and compliance issues.
• Ensure the scalability, reliability and performance of Intune services.
• Implement and manage security baselines for devices.
• Develop and maintain automation scripts for routine tasks and processes.

Skills

PowerShell

Office 365

Intune

Troubleshooting

Reporting

Compliance

Documentation

Education

Bachelor's degree in IT/CS

Tools

PSADT

Job description

We're Hiring: Office 365 and Intune Systems Administrator!

Key Responsibilities

• Manage user accounts, groups, and licenses within Office 365
• Create & manage dynamic distribution lists and Office365 groups
• Generate and analyse usage reports to monitor and optimize Office 365 services
• Assign, monitor, and manage Office 365 licenses to ensure compliance and cost-efficiency
• Diagnose and resolve mail flow issues
• Troubleshoot calendar synchronization and access issues
• Address mailbox-related problems, including access and performance issues
• Configure and manage Intune for mobile device management (MDM) and mobile application management (MAM).
• Create and enforce compliance policies, configuration profiles, and app protection policies
• Monitor and troubleshoot device enrolment and compliance issues
• Ensure the scalability, reliability and performance of Intune services.
• Implement and manage security baselines for devices
• Develop and maintain automation scripts for routine tasks and processes

End User Device Integration

• Conduct a comprehensive assessment of the current suite of base applications installed on end-user devices, identifying any outdated or redundant software.
• Modify the PowerShell Application Deployment Toolkit (PSADT) script to incorporate updates for the latest application versions, ensuring seamless integration and deployment.
• Engage with technical team s to perform rigorous testing across all device models, ensuring compatibility, performance, and functionality of the updated image.

Knowledge

Office 365 Administration

• In-depth understanding of Office 365 services, including Exchange Online, SharePoint Online, OneDrive for Business & Teams
• Knowledge of user account management, group management, and license management within Office 365.
• Familiarity with dynamic distribution lists and Office 365 groups.
• Understanding of mail flow, calendar synchronization, and mailbox performance issues.
• Comprehensive knowledge of Microsoft Intune for mobile device management (MDM) and mobile application management (MAM).
• Understanding compliance policies, configuration profiles, and app protection policies.
• Knowledge of device enrollment, compliance monitoring, and troubleshooting.
• Familiarity with security baselines and automation scripting for routine tasks.

End User Device Integration

• Knowledge of end user hardware and software ecosystems.
• Understanding of the PowerShell Application Deployment Toolkit (PSADT) and its application in software deployment.
• Familiarity with software lifecycle management and deployment processes.
• Knowledge of testing methodologies and compatibility assessments for hardware and software.

Skills

Technical Skills

• Proficiency in PowerShell scripting, particularly with PSADT.
• Strong troubleshooting skills for Office 365 and Intune-related issues.
• Ability to generate and analyze usage reports to optimize services.
• Skills in configuring and maintaining Intune infrastructure and policies.
• Competence in conducting comprehensive assessments of software applications.

Analytical Skills

• Ability to diagnose and resolve complex technical issues.
• Strong analytical skills to monitor and optimize Office 365 services.
• Capability to assess and identify outdated or redundant software.

Communication Skills

• Excellent communication skills to collaborate with technical team and other stakeholders
• Ability to document processes, configurations, and troubleshooting steps clearly and concisely.

Experience

Office 365 Administration

• Proven experience in managing user accounts, groups, and licenses within Office 365.
• Experience in troubleshooting mail flow, calendar synchronization, and mailbox-related issues.
• Experience in configuring and maintaining Microsoft Intune infrastructure.
• Hands-on experience with MDM and MAM, including creating and enforcing compliance policies.

End User Device Integration

• Experience in assessing and managing software applications end user devices.
• Experience in modifying and deploying PowerShell scripts for application updates.
• Experience in collaborating with technical teams for rigorous testing and compatibility assessments.

Accreditation

Microsoft Certifications

• Microsoft Certified: Modern Desktop Administrator Associate or equivalent certification.
• Microsoft Certified: Security, Compliance, and Identity Fundamentals (optional but beneficial).
• Microsoft Certified: Enterprise Administrator Expert (optional but beneficial).

Other Relevant Certifications

• CompTIA A+ or CompTIA Network+ for foundational IT knowledge.

Education

Bachelor's degree in information technology, Computer Science, or a related field. Equivalent work experience may be considered in lieu of a degree.