Office Staff/Sales

IAN SMART ENERGY CORP; Arguelles; On-site; PHP 223,000 - 335,000; Full time

Benefits offered by this job

Airfare provided

Free accommodation during training

Meal allowance

Career growth and training opportuni­t

Training opportunities

Job summary

IAN SMART ENERGY CORP in Iloilo City is seeking an enthusiastic Office Staff/Sales professional to join our team. This full-time role blends administrative support with proactive sales, delivering excellent customer service and driving revenue.

You will handle inquiries, process orders, maintain records, and support the sales team while building relationships with clients. Training will be provided, and there are opportunities for career growth within the energy sector.

Qualifications

• Experience in customer service, call center, or sales.
• Excellent communication and persuasive skills.
• Strong organizational and time-management abilities.
• Proficiency with office software and CRM.
• Willingness to learn about energy services.
• Preferably, previous experience in the energy sector or utility services.

Responsibilities

• Handling incoming customer inquiries via phone, email, and in-person communications with professionalism and courtesy
• Processing customer orders and managing administrative documentation accurately and efficiently
• Identifying sales opportunities and promoting IAN SMART ENERGY CORP's products and services to prospective clients
• Maintaining detailed records of customer interactions, transactions, and follow-up actions
• Providing product information and addressing customer questions and concerns promptly
• Achieving individual and team sales targets through effective customer engagement
• Supporting the sales team with administrative tasks such as scheduling, data entry, and report preparation
• Building and nurturing customer relationships to encourage repeat business and referrals
• Collaborating with colleagues to ensure a seamless customer experience across all touchpoints

Skills

Customer service

Sales orientation

Communication skills

Time management

MS Word & Excel

CRM systems

Independent worker

Team player

Tools

Microsoft Word

Microsoft Excel

CRM systems

Job description

About the role

IAN SMART ENERGY CORP is seeking an enthusiastic and customer-focused Office Staff/Sales professional to join our dynamic team in Jaro, Iloilo City. This is a full-time position that combines administrative support with sales responsibilities, making it an ideal opportunity for someone who thrives in a fast-paced customer service environment. You will play a key role in representing our company to clients, managing inquiries, and driving sales whilst maintaining the highest standards of customer service.

What you'll be doing

• Handling incoming customer inquiries via phone, email, and in-person communications with professionalism and courtesy
• Processing customer orders and managing administrative documentation accurately and efficiently
• Identifying sales opportunities and promoting IAN SMART ENERGY CORP's products and services to prospective clients
• Maintaining detailed records of customer interactions, transactions, and follow-up actions
• Providing product information and addressing customer questions and concerns promptly
• Achieving individual and team sales targets through effective customer engagement
• Supporting the sales team with administrative tasks such as scheduling, data entry, and report preparation
• Building and nurturing customer relationships to encourage repeat business and referrals
• Collaborating with colleagues to ensure a seamless customer experience across all touchpoints

What we're looking for

• Proven experience in customer service, call centre operations, or sales environments
• Excellent communication skills with the ability to engage customers professionally and persuasively
• Strong organizational and time-management abilities to juggle multiple tasks simultaneously
• Proficiency in using office software, including Microsoft Word and Excel, and CRM systems
• A friendly, patient, and solutions-oriented approach to problem-solving
• Ability to work independently whilst being a collaborative team player
• Demonstrated sales acumen with a track record of meeting or exceeding targets
• Attention to detail and accuracy in record-keeping and administrative work
• Willingness to learn about energy services and industry-related products
• Preferably, previous experience in the energy sector or utility services

Work Location:

R.A.K. Ceramics (Phils.) Corporation
Diversion Road, Brgy. Sambag, Jaro, Iloilo City

Qualifications/Requirements:

• Must be willing to undergo training for 1 month in Quezon City.

Employee Benefits:

• Company-provided airfare (round-trip plane ticket)
• Free accommodation during the training period
• Meal allowance
• Career growth and training opportunities