Office Staff (Bank Financing-Frontline) (Project-based)

Filinvest Land Inc.; Eastern Manila District; On-site; PHP 360,000 - 480,000; Full time

Job summary

Filinvest Land, Inc. in Ortigas, Pasig is seeking a Customer Financing-Bank Associate to assist clients applying for housing loans from partner banks. You will coordinate bank financing, process documents, and interact with buyers and banks via phone, email, and in person.

The role requires strong communication, 1–2 years in banking or related fields, and willingness to work onsite in Ortigas, Pasig. Fresh graduates are welcome to apply.

Qualifications

• Bachelor's degree in Business Management, Banking and Finance, and/or Information Science or related fields.
• 1–2 years in Banking, Collections, or related field preferred; fresh graduates are welcome to apply.
• Willingness to learn, make phone calls, and coordinate with banks and clients.
• Experience in outbound call-outs and client follow-ups.
• Strong verbal communication skills.
• Willing to work onsite in Ortigas, Pasig.

Responsibilities

• Process bank financing and refinancing accounts for a bank within standard processing time.
• Communicate with clients and partner banks via phone, email, or face-to-face to address concerns and gather documentation.
• Ensure service requests are resolved within set turnaround times.
• Submit daily productivity/accomplishment reports to the Customer Financing-Bank Team Lead.

Skills

Strong verbal communication

Phone coordination

Customer service

Presentable personality

Education

Bachelor's degree in Business Management / Banking and Finance / Information Science

Job description

ILINVEST COMPANY:Filinvest Land, Inc. (FLI)

WORKING SCHEDULE:MONDAY-FRIDAY (8:00 AM - 5:48 PM)

OFFICE LOCATION:One Filinvest, ADB Avenue, San Antonio, Ugong Norte, Pasig First District, Pasig, Eastern Manila District, Metro Manila, 1605, Philippines

EMPLOYMENT TYPE:PROBATIONARY/REGULAR EMPLOYMENT

JOB SUMMARY

The Customer Financing-Bank Associate assists clients who want to apply for a housing loan from the bank to fully pay their purchased property. He/she needs to ensure that bank financing accounts will be applied and processed for a housing loan. The role entails heavy coordination with clients (our buyers and partner banks) to address concerns and inquiries pertaining to bank financing via phone, email and face-to-face interaction. He/ she is also expected to complete assigned service requests and work list within the standard processing time.

Duties and Responsibilities

1.Processes bank financing and re-financing accounts for a particular bank within the given standard processing time - starting from endorsement of account information and documents to banks, reviewing of bank guaranty and, lastly, until loan payments are received and completed in the system.

2. Effectively and appropriately communicates and assists our clients (our buyers and partner banks) through phone, email or face-to-face interaction, to address their concerns and also collect necessary documentation and/or payments from clients for the bank loan to be processed within the given standard processing time.

3. Ensures that service requests assigned to him/her are resolved/ completed within set turnaround time.

4. Sends daily productivity/ accomplishment report to the Customer Financing-Bank Team Lead.

QUALIFICATIONS

• Bachelor's degree in Business Management, Banking and Finance, and/or Information Science or any related courses.

• At least 1–2 years of relevant experience in Banking, Collections, or a related field is preferred. Fresh graduates are welcome to apply.

• Must be willing to learn, make phone calls, and coordinate effectively with banks and clients.

• Experience in outbound call-outs/client follow-ups.

• Strong verbal communication skills

• Pleasant, professional, and presentable personality, as the role involves dealing directly with partner banks.

• Must be willing to work onsite in Ortigas, Pasig.