Office Staff (Bank Financing-Frontline) (Project-based)

Filinvest Land Inc.; Metro Manila; On-site; PHP 223,000 - 335,000; Full time

Job summary

Filinvest Land, Inc. in Pasig is seeking a Customer Financing-Bank Associate to assist clients applying for housing loans. You will coordinate with buyers and partner banks to ensure financing applications are prepared and processed within standard timelines.

The role requires strong verbal communication, willingness to learn, and proactive follow-up with banks and clients. Work is onsite in Ortigas, Pasig, with MONDAY–FRIDAY 8:00 AM–5:48 PM and probationary/regular employment.

Qualifications

• Bachelor's degree in Business Management, Banking and Finance, or Information Science.
• 1–2 years of relevant experience in Banking or Collections.
• Fresh graduates are welcome.
• Willing to learn, make phone calls, and coordinate with banks and clients.
• Experience in outbound call-outs and client follow-ups.
• Strong verbal communication skills.
• Willing to work onsite in Ortigas, Pasig.

Responsibilities

• Process bank financing and refinancing accounts for banks within standard processing time.
• Communicate with buyers and partner banks via phone, email or in person to collect documents and address concerns.
• Ensure assigned service requests are resolved within turnaround time.
• Send daily productivity reports to team lead.

Skills

Verbal communication

Phone calls

Client coordination

Education

Bachelor's degree in Business Management, Banking and Finance, Information Science or related field

Job description

ILINVEST COMPANY: Filinvest Land, Inc. (FLI)

WORKING SCHEDULE: MONDAY-FRIDAY (8:00 AM - 5:48 PM)

OFFICE LOCATION: One Filinvest, ADB Avenue, San Antonio, Ugong Norte, Pasig First District, Pasig, Eastern Manila District, Metro Manila, 1605, Philippines

EMPLOYMENT TYPE: PROBATIONARY/REGULAR EMPLOYMENT

Job Summary

The Customer Financing-Bank Associate assists clients who want to apply for a housing loan from the bank to fully pay their purchased property. He/she needs to ensure that bank financing accounts will be applied and processed for a housing loan. The role entails heavy coordination with clients (our buyers and partner banks) to address concerns and inquiries pertaining to bank financing via phone, email and face-to-face interaction. He/ she is also expected to complete assigned service requests and work list within the standard processing time.

Duties and Responsibilities

• Processes bank financing and re‑financing accounts for a particular bank within the given standard processing time - starting from endorsement of account information and documents to banks, reviewing of bank guaranty and, lastly, until loan payments are received and completed in the system.
• Effectively and appropriately communicates and assists our clients (our buyers and partner banks) through phone, email or face-to-face interaction, to address their concerns and also collect necessary documentation and/or payments from clients for the bank loan to be processed within the given standard processing time.
• Ensures that service requests assigned to him/her are resolved/ completed within set turnaround time.
• Sends daily productivity/ accomplishment report to the Customer Financing-Bank Team Lead.

Qualifications

Bachelor's degree in Business Management, Banking and Finance, and/or Information Science or any related courses.

At least 1–2 years of relevant experience in Banking, Collections, or a related field is preferred.

Fresh graduates are welcome to apply.

Must be willing to learn, make phone calls, and coordinate effectively with banks and clients.

Experience in outbound call-outs/client follow-ups.

Strong verbal communication skills

Pleasant, professional, and presentable personality, as the role involves dealing directly with partner banks.

Must be willing to work onsite in Ortigas, Pasig.