Ocean Operations Manager, Luzon

APM Terminals; Manila; On-site; PHP 1,800,000 - 3,000,000; Full time

Job summary

Maersk is seeking a senior operations leader to manage port and vessel operations across Luzon, ensuring timely berthing, safe cargo handling, and regulatory compliance. You will drive process improvements, risk management, and cross‑functional collaboration to maintain service excellence.

The role demands 5–8 years in vessel/port operations, team leadership, and strong English/Filipino communication. You will engage with terminals, port authorities, and service providers while guiding a

Qualifications

• 5–8 years of experience in vessel operations, port or terminal operations, shipping agencies, ocean logistics, or related functions.
• Proven experience leading teams and managing day‑to‑day operational activities in a fast‑paced environment.
• Strong understanding of shipping, cargo operations, vessel husbandry, and regulatory requirements.
• Experience with port authorities, government agencies, terminals, and external service providers.
• Strong stakeholder management skills with ability to influence and collaborate across functions.

Responsibilities

• Lead and oversee port operations, vessel calls, and husbandry activities across Luzon.
• Establish and improve operational processes to ensure compliance and efficiency.
• Build and maintain relationships with terminals, port authorities, and service providers.
• Lead, coach, and develop a high‑performing operations team.
• Oversee cargo execution and DG/OOG/Reefer cargo handling with regulatory compliance.
• Drive cost-conscious operations while maintaining service quality and compliance.

Skills

Leadership

Stakeholder management

Communication (EN/Filipino)

Problem solving

Operational excellence

Job description

Maersk is a global leader in integrated logistics and has been an industry pioneer for over a century. Through innovation and transformation, we are redefining the boundaries of possibility, continuously setting new standards for efficiency, sustainability, and excellence.

Key Responsibilities

• Port & Vessel Operations: Lead and oversee port operations, vessel calls, and husbandry activities across Luzon. Ensure timely vessel berthing coordination, operational readiness, and efficient vessel turnaround. Direct the team in managing operational risks, resource planning, and issue resolution to maintain service reliability and operational excellence.
• Process Improvement: Establish and continuously improve operational processes, standards, and controls to ensure compliance with company, port, terminal, and regulatory requirements.
• Stakeholder Relations: Build and maintain strong working relationships with terminals, port authorities, government agencies, and operational service providers.
• Leadership & Team Development: Lead, coach, and develop a high‑performing operations team. Drive employee engagement, capability development, succession planning, and talent growth. Promote accountability, professionalism, integrity, and ownership in day‑to‑day operations.
• Cargo Operations & Execution: Oversee cargo execution, including DG, OOG, and Reefer cargo, ensuring compliance with operational and regulatory requirements. Drive process improvements, operational efficiency, container visibility, and service performance across ports and service providers. Monitor cargo‑related risks and ensure timely resolution of operational issues.
• Cost Management & Stakeholder Engagement: Drive cost‑conscious operations while maintaining service quality and compliance. Review operational costs, vendor performance, and service agreements to identify efficiency opportunities. Foster strong cross‑functional collaboration and provide timely operational updates, recommendations, and escalation support. Maintain effective relationships with internal stakeholders, external service providers, regulatory bodies, and industry partners.

Qualifications

• 5–8 years of experience in vessel operations, port or terminal operations, shipping agencies, ocean logistics, or related functions.
• Proven experience leading teams and managing day‑to‑day operational activities in a fast‑paced environment.
• Strong understanding of shipping, cargo operations, vessel husbandry, and operational compliance requirements.
• Experience working with port authorities, government agencies, terminals, and external service providers.
• Strong stakeholder management skills with the ability to influence and collaborate across functions and organizational levels.
• Excellent verbal and written communication skills in English and Filipino.
• Ability to work independently, prioritize effectively, and manage multiple operational issues simultaneously.
• Results‑oriented with strong problem‑solving skills, attention to detail, and a continuous improvement mindset.
• Demonstrates a high level of professionalism, integrity, accountability, and ethical conduct in all interactions and decision‑making.
• Comfortable operating in a dynamic environment and available for operational escalations when required.

Working Hours & On‑Call

This role operates during regular business hours and may require 24/7 on‑call support for critical operational matters.

Equal Employment Opportunity

Maersk is a diverse and inclusive workplace. We are an equal opportunities employer and welcome applicants without regard to race, colour, gender, sex, age, religion, creed, national origin, ancestry, citizenship, marital status, sexual orientation, physical or mental disability, medical condition, pregnancy or parental leave, veteran status, gender identity, genetic information, or any other characteristic protected by applicable law. We are happy to support your need for any adjustments during the application and hiring process. If you need special assistance or an accommodation, please contact us at [e-mail].