Ocean Operations Lead - AI-Driven Logistics & Automation

Flexport; Manila; On-site; PHP 500,000 - 680,000; Full time

Job summary

Flexport Philippines is hiring an Ocean Operations Associate in Manila to join early growth. You will develop a deep understanding of global logistics end-to-end, working with country leadership, operations management, and sales teams to shape our regional operations and client experience.

You will focus on process improvement and automation, leveraging AI tools and data to deliver scalable solutions, while collaborating with carriers, brokers, and freight vendors to exceed client expectations.

Qualifications

• Experience in freight forwarding, supply chain, or logistics operations.
• 3+ years in professional logistics focusing on ocean operations toward the US/Canada and EMEA.
• Strong data-driven decision making.
• Excellent communication and organizational skills.

Responsibilities

• Execute end-to-end shipments across modes including bookings, docs, planning, milestones.
• Communicate with clients, carriers, warehouses, and customs to keep shipments on time.
• Troubleshoot exceptions and propose solutions with context.
• Maintain data accuracy across Flexport systems to meet KPIs.
• Support account managers and customs teams to deliver a great client experience.

Skills

Freight forwarding

Logistics operations

Data analysis

AI tools/automation

Job description

Flexport Philippines is hiring an Ocean Operations Associate in Manila to join early growth. You will develop a deep understanding of global logistics end-to-end, working with country leadership, operations management, and sales teams to shape our regional operations and client experience.

You will focus on process improvement and automation, leveraging AI tools and data to deliver scalable solutions, while collaborating with carriers, brokers, and freight vendors to exceed client expectations.