Observability & Incident Response Engineer

Axos Bank; Manila; On-site; PHP 2,508,000 - 3,762,000; Full time

Job summary

Axos Bank is seeking a skilled monitoring and production support specialist to monitor dashboards and event streams, correlate signals across applications, infrastructure, networks and dependencies, and execute runbooks to support incident bridges.

You will document evidence and recurring signal-quality issues, participate in cross-team incident workflows, and help sustain reliable, high-availability services for our customers.

Qualifications

• 2-4+ years in monitoring, production support, NOC, application or infrastructure support.
• Experience with monitoring, ticketing or incident workflows.
• Working knowledge of cross-layer dependencies and log evidence.

Responsibilities

• Monitor dashboards and event streams.
• Correlate signals across applications, infrastructure, network, data and dependencies.
• Execute runbooks and support incident bridges.
• Document evidence and recurring signal-quality issues.

Skills

Monitoring

Production support

NOC

Job description

Axos Bank is seeking a skilled monitoring and production support specialist to monitor dashboards and event streams, correlate signals across applications, infrastructure, networks and dependencies, and execute runbooks to support incident bridges.

You will document evidence and recurring signal-quality issues, participate in cross-team incident workflows, and help sustain reliable, high-availability services for our customers.