Senior Observability & Incident-Response Engineer

Axos Business Center, Corp; Manila; On-site; PHP 1,200,000 - 2,000,000; Full time

Job summary

Axos Business Center, Corp is seeking a senior operations engineering professional in Manila to guide complex event correlation and escalation decisions, coach operations engineers, and drive improvements in handovers, runbooks and alert quality. You will escalate systemic telemetry issues to engineering and help ensure operational readiness across teams.

The ideal candidate has 6+ years in production operations or related fields, with experience coordinating incident response and strong

Qualifications

• 6+ years in production operations, application support, NOC, infrastructure support or observability.
• Experience coordinating incident response or operational coverage.
• Strong cross-layer event-correlation and service-impact reasoning.

Responsibilities

• Guide complex event correlation and escalation decisions.
• Coach operations engineers and assure evidence quality.
• Improve handovers, runbooks, alert quality and operational readiness.
• Escalate systemic telemetry issues to engineering.

Skills

Event correlation

Incident response coordination

Operational coaching

Job description

Axos Business Center, Corp is seeking a senior operations engineering professional in Manila to guide complex event correlation and escalation decisions, coach operations engineers, and drive improvements in handovers, runbooks and alert quality. You will escalate systemic telemetry issues to engineering and help ensure operational readiness across teams.

The ideal candidate has 6+ years in production operations or related fields, with experience coordinating incident response and strong