O2C Master Data Specialist (Night Shift)

Xerox Corporation; Cebu City; Hybrid; PHP 450,000 - 650,000; Full time

Job summary

Xerox Holdings Corporation is seeking an Order-to-Cash Account Validation Specialist to validate and safeguard customer master data across enterprise systems. You will collaborate with Credit, Sales, Customer Service, and Operations to support onboarding, maintenance, and Order-to-Cash processes.

The role emphasizes data governance, accuracy, and process improvements to enable efficient operations and exceptional customer service in a hybrid work environment.

Qualifications

• Bachelor's degree in a related field.
• 1–3 years of experience in Customer Master Data or Order-to-Cash.
• Strong analytical and problem-solving skills.
• Advanced Excel skills for data analysis and reporting.
• Experience with CRM/ERP platforms such as Siebel CRM, Oracle EBS, Oracle UCM, MS Dynamics 365.

Responsibilities

• Validate prospective customer accounts ensuring completeness and accuracy.
• Verify legal business names across various structures.
• Maintain customer pricing levels and account setup requirements.
• Create and update customer master records across enterprise systems.
• Execute data cleansing, matching, merging, and deduplication to protect data integrity.
• Analyze data discrepancies and investigate root causes of quality issues.
• Generate reports and provide insights on data quality and validation activities.

Skills

Analytical skills

Problem solving

Attention to detail

Communication

Time management

Stakeholder management

Continuous improvement

Education

Bachelor's degree in Business/Commerce/Data Management

Tools

Siebel CRM

Oracle EBS

Oracle UCM

Microsoft Dynamics 365

Job description

Xerox Holdings Corporation is seeking an Order-to-Cash Account Validation Specialist to validate and safeguard customer master data across enterprise systems. You will collaborate with Credit, Sales, Customer Service, and Operations to support onboarding, maintenance, and Order-to-Cash processes.

The role emphasizes data governance, accuracy, and process improvements to enable efficient operations and exceptional customer service in a hybrid work environment.