O2C Associate — Fresh Grads Welcome

Nestlã©; Philippines; On-site; PHP 360,000 - 480,000; Full time

Job summary

Nestlé Integrated Business Services Manila, Inc. is hiring an Order to Cash Associate in Meycauayan, Bulacan, Philippines.

You will execute core transactional activities within the O2C process, ensuring timely and accurate processing and high customer satisfaction. As part of a global leader in food and beverage, you will support customer needs, collaborate with cross-functional teams, and contribute to continuous improvements in data quality and service delivery in a fast-paced shared services

Qualifications

• Bachelor’s degree in Accounting, Finance, or any business-related course
• 0–1 year of relevant experience in Accounts Receivable or Order-to-Cash processes (fresh graduates welcome)
• Experience in high-volume, transactional environments (e.g., shared services or FMCG) is an advantage
• Working knowledge of SAP and Microsoft Applications
• Strong attention to detail and accuracy in data entry and reconciliation
• Ability to follow structured processes while maintaining service quality
• Good communication skills and ability to collaborate with cross-functional teams
• Proactive mindset with willingness to learn and adapt in a fast-paced environment

Responsibilities

• Maintain and update customer information in systems with high accuracy
• Allocate customer payments to the correct accounts in a timely and accurate manner
• Identify, log, and support the resolution of customer claims and deductions
• Generate blocked order reports and perform initial checks based on market credit policies
• Perform collection activities for overdue accounts and follow up with customers
• Respond to customer queries and concerns promptly, ensuring resolution within agreed timelines
• Participate in O2C initiatives focused on improving process efficiency, data quality, and service delivery

Skills

Customer master data maintenance

Cash application

Claims & deductions handling

Credit & order management

Collections & accounts receivable

Customer & stakeholder support

Continuous improvement

Education

Bachelor's Degree

Tools

SAP

Microsoft Applications

Job description

Nestlé Integrated Business Services Manila, Inc. is hiring an Order to Cash Associate in Meycauayan, Bulacan, Philippines.

You will execute core transactional activities within the O2C process, ensuring timely and accurate processing and high customer satisfaction. As part of a global leader in food and beverage, you will support customer needs, collaborate with cross-functional teams, and contribute to continuous improvements in data quality and service delivery in a fast-paced shared services