Now Hiring - Customer Service Representative (Healthcare)

Strategic Office Support; Philippines; On-site; PHP 279,000 - 424,000; Full time

Benefits offered by this job

13th month pay

HMO coverage

Night differential

Career growth

Team activities

Job summary

Strategic Office Support, Inc. is seeking Healthcare Support Associates to provide administrative and customer support to U.S.-based healthcare organizations. This role is ideal for BPO professionals looking to build a long-term career in the healthcare industry.

You’ll handle calls, emails, or chat for U.S. clients, process healthcare data, follow client workflows and quality standards, and work with an onsite team.

Qualifications

• 1–5 years of BPO experience (healthcare is a plus).
• Willing to work night shifts and shifting schedules
• Detail-oriented, adaptable, and eager to learn

Responsibilities

• Support U.S. healthcare clients through calls, emails, or chat
• Process healthcare-related data accurately and efficiently
• Follow client workflows and quality standards
• Work closely with a collaborative onsite team

Skills

BPO experience

Healthcare experience

Night shift readiness

Detail-oriented

Job description

Full-time | Schedule aligned with U.S. clients

Strategic Office Support, Inc. is hiring Healthcare Support Associates to provide administrative and customer support to U.S.-based healthcare organizations. This role is ideal for BPO professionals looking to build a long-term career in the healthcare industry.

What You’ll Do

• Support U.S. healthcare clients through calls, emails, or chat
• Process healthcare-related data accurately and efficiently
• Follow client workflows and quality standards
• Work closely with a collaborative onsite team

What We’re Looking For

• 1–5 years of BPO experience (healthcare is a plus)
• Willing to work night shifts and shifting schedules
• Detail-oriented, adaptable, and eager to learn

What We Offer

• Competitive pay with incentives and 13th-month pay
• Paid training and HMO coverage
• Night differential and overtime pay
• Career growth and internal promotions
• Supportive team culture and company activities