Non-Voice Support Agent – Data Entry & Email/Chat

Bpo Sapient Solutions; Bulacan; On-site; PHP 254,000 - 304,000; Full time

Benefits offered by this job

Fixed weekends off

Competitive salary

Monthly commissions

HMO for 2 dependents from Day 1

Paid leaves, OT & holiday pay

13th-month pay

Job summary

Bpo Sapient Solutions in the Philippines is hiring a Non-Voice Agent to handle data entry, email correspondence, and chat support in our metro sites. This is a fast-paced, text-based role demanding accuracy and timely responses.

Eligible applicants are 18+, high school graduates, with or without BPO experience, and strong communication skills. We offer a straightforward one-day hiring process, weekends off, and competitive benefits including HMO and 13th-month pay.

Qualifications

• Must be 18 years old or older.
• High school or senior high school graduates are welcome to apply.
• With or without work/BPO experience.
• Good communication skills required.
• Computer literate.
• Excellent problem-solving and decision-making abilities.
• Ability to thrive in a fast-paced and dynamic environment.

Responsibilities

• Manage non-voice account tasks including data entry, email correspondence, and chat support.
• Provide accurate information and resolve inquiries through written communication.
• Process service requests, updates, and follow-ups efficiently.
• Ensure high-quality and timely responses to customer queries and issues.
• Maintain detailed records of interactions and transactions.
• Meet performance targets for productivity, quality, and customer satisfaction.

Skills

Communication skills

Computer literacy

Problem solving

Fast-paced environment

Education

High school graduate

Job description

Bpo Sapient Solutions in the Philippines is hiring a Non-Voice Agent to handle data entry, email correspondence, and chat support in our metro sites. This is a fast-paced, text-based role demanding accuracy and timely responses.

Eligible applicants are 18+, high school graduates, with or without BPO experience, and strong communication skills. We offer a straightforward one-day hiring process, weekends off, and competitive benefits including HMO and 13th-month pay.