Non-Voice Sales Agent

LEADS E-Commerce Corporation; Las Piñas; On-site; PHP 223,200 - 334,800; Full time

Job summary

A growing e-commerce company in Metro Manila is looking for a sales-oriented individual to engage with potential customers via chat, close sales, and assist with orders. The ideal candidate has strong written communication skills, fast typing capability, and a goal-driven approach. Experience in online sales or customer support is preferred. Benefits include achieving sales targets with an emphasis on customer satisfaction.

Qualifications

• Proficient in written communication and detail-oriented.
• Able to type at least 50 words per minute.
• Experience in online sales or customer support preferred.
• Confident in closing sales via chat.

Responsibilities

• Chat with customers to close sales through messaging platforms.
• Recommend products and assist with placing orders.
• Maintain sales and customer records using specified tools.
• Achieve daily and weekly sales goals and KPIs.
• Provide a smooth customer experience with upselling.

Skills

Strong written communication

Attention to detail

Typing speed (50 WPM)

Sales closing ability

Fast typing skills

Goal-oriented

Familiarity with CRM systems

Tools

Pancake

POS

Job description

Key Responsibilities:

• Chat with potential customers and close sales through messaging platforms.
• Recommend products and assist customers with placing orders.
• Maintain accurate sales and customer records using tools like Pancake and POS.
• Hit daily/weekly sales goals and KPIs (conversion rate, response time, customer satisfaction).
• Provide a smooth and professional customer experience, with upselling follow-ups when needed.

Qualifications:

• Strong written communication and sharp attention to detail.
• At least 50 WPM typing speed.
• Experience in online sales or customer support.
• Confident in closing sales via chat.
• Fast and accurate typing skills.
• Goal-oriented and familiar with CRM systems.
• Preferred: 18 to 30 years old