A dynamic resource management company is seeking a customer service representative in Quezon City. The role involves responding to inquiries via chat, email, and social media while promoting and selling products or services online. Candidates should have good communication skills and experience in online sales or customer service is a plus. A high school diploma or college-level education is required, with a bachelor's degree preferred. The position focuses on achieving sales targets and ensuring customer satisfaction.
Qualifications
Experience in online sales, customer service, or e-commerce is a plus.
Responsibilities
Respond to customer inquiries via chat, email, and social media.
Promote and sell products or services online.
Assist customers with product information, pricing, and orders.
Process sales transactions and coordinate with fulfillment teams.
Follow up with customers to ensure satisfaction.
Meet daily or monthly sales targets.
Maintain accurate records of inquiries and sales.
Skills
Good communication and persuasion skills
Comfortable using chat tools
Customer-focused
Goal-oriented
Reliable
Education
High school graduate or college level
Bachelor’s degree
Job description
Respond to customer inquiries via chat, email, and social media
Promote and sell products or services online
Assist customers with product information, pricing, and orders
Process sales transactions and coordinate with fulfillment teams
Follow up with customers to ensure satisfaction
Meet daily or monthly sales targets
Maintain accurate records of inquiries and sales
Qualifications
High school graduate or college level (Bachelor’s degree is an advantage)
Experience in online sales, customer service, or e-commerce is a plus
Good communication and persuasion skills
Comfortable using chat tools, social media, and online platforms