Non-Voice Hotel Reservation Support Agent

Metacom Careers; Metro Manila; On-site; PHP 212,000 - 290,000; Full time

Benefits offered by this job

HMO from Day 1

Government benefits

Paid leave

Non-taxable allowance

Incentives

Job summary

Metacom Careers in Metro Manila is seeking a Hotel Booking Customer Service Representative to assist customers with hotel bookings and deliver professional customer service.

The role requires strong English communication, basic computer skills, and willingness to work onsite at the assigned location, with a monthly salary of 19,000–26,000 PHP and benefits including HMO from Day 1.

Qualifications

• At least a Senior High School graduate.
• Good English communication skills.
• Basic computer skills.
• Willing to work in a full onsite setup at the assigned location.

Responsibilities

• Assist customers with hotel booking-related inquiries and provide professional customer service.
• Respond to customer inquiries and concerns related to hotel bookings.
• Provide accurate information about available booking services.
• Communicate clearly and professionally with customers.
• Use computer systems to support customer service tasks.
• Help address customer concerns and maintain a positive customer experience.

Skills

English Proficiency

Basic Computer Skills

Education

Senior High School

Job description

Job Description:

What You'll Get

• Monthly salary of 19,000–26,000
• HMO coverage from Day 1
• Government-mandated benefits
• Paid leave
• Non-taxable allowance
• Incentives

What will you do

• As a Hotel Booking Customer Service Representative, you will assist customers with hotel booking-related inquiries and provide professional customer service.
• Respond to customer inquiries and concerns related to hotel bookings.
• Provide accurate information about available booking services.
• Communicate clearly and professionally with customers.
• Use computer systems to support customer service tasks.
• Help address customer concerns and maintain a positive customer experience.

Requirements

• At least a Senior High School graduate.
• Good English communication skills.
• Basic computer skills.
• Willing to work in a full onsite setup at the assigned location.