Non-Voice CSR: Start Your Customer Support Career (HMO)

Caldwell Communications Consultancy Philippines; Quezon City; On-site; PHP 223,200 - 279,000; Full time

Benefits offered by this job

Performance incentives

Employee perks and benefits

HMO with 3 free beneficiaries on Day One

13th Month Pay

Retirement/Life Insurance for Qualified Staff

Job summary

A customer service consulting firm in Quezon City is seeking a Non Voice Representative to communicate with customers, resolve issues, and match demands to client products. The role requires a Bachelor's degree, but is open to those without experience. This position offers a professional environment with opportunities for career growth, performance incentives, and comprehensive benefits including HMO and 13th Month Pay.

Qualifications

• Bachelor's degree is preferred but not required.
• No experience is needed for this position.

Responsibilities

• Communicate with customers to address concerns.
• Resolve issues during the first contact when possible.
• Match customer demands to clients' products.
• Use influencing abilities to address objections.
• Provide specific information to clients and colleagues.

Education

Bachelor's degree

Job description

A customer service consulting firm in Quezon City is seeking a Non Voice Representative to communicate with customers, resolve issues, and match demands to client products. The role requires a Bachelor's degree, but is open to those without experience. This position offers a professional environment with opportunities for career growth, performance incentives, and comprehensive benefits including HMO and 13th Month Pay.